Retail Associate at The Powder Room (Full-Time)

The St Joe Company; Panama City Beach (FL); On-site; USD 24,000 - 32,000; Full time

Job summary

The Powder Room in Panama City Beach, FL, operated by The St. Joe Company, is seeking a Retail Associate to greet customers, help them locate products, and operate the register in a fast-paced setting. You will keep the store clean, stock shelves, and assist with inventory while delivering friendly service.

Previous in-person customer experience is preferred; basic English literacy is required. You will work as part of a team in an indoor retail environment with emphasis on accurate cash

Qualifications

• Basic reading/writing skills and ability to communicate with guests.
• Prefer prior in-person customer service experience.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Greet customers in a friendly and courteous way.
• Assist customers in selecting products and escort to locations.
• Maintain knowledge of merchandise and provide recommendations.
• Drive sales through engagement and suggestive selling.
• Keep clientele informed about sales and future merchandise.
• Operate the register and POS system accurately.
• Manage financial transactions and document sales.
• Upsell merchandise when appropriate.
• Maintain a clean and organized store and assist with stock.
• Report potential security issues to management.

Skills

Customer service

Cash handling

Communication

Teamwork

Retail operations

MS Office

Education

Basic literacy

Tools

POS system

MS Office

Job description

Job Details: Job Location: The Powder Room - Panama City Beach, FL 32413,

Job Summary

The position of Retail Associate is responsible for greeting all customers in a friendly and courteous way, selling merchandise, maintaining a neat and tidy store while also assisting customers with all questions and requests.

Primary Responsibilities & Essential Functions

• Energetically welcome customers and provide a friendly, courteous shopping experience
• Assist customers in selecting products and escort them to desired merchandise locations
• Maintain knowledge of store merchandise to answer questions and make recommendations
• Drives sales through engagement of customers and suggestive selling
• Keep clientele informed by notifying them of preferred customer sales and future merchandise of potential interest
• Operate the register and POS system
• Manage financial transactions
• Documents sales by creating or updating customer profile records
• Upsell merchandise at appropriate times
• Maintain a clean and organized store
• Perform inventory and assist with stock organization
• Alerts management of potential security issues
• All other duties as assigned

Qualifications

Education and Experience

• Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs
• Ability to read, write, speak, and communicate in basic English preferred
• Previous in-person customer experience preferredPrevious retail experience preferred

Knowledge, Skills, Abilities

• Detail oriented and thorough
• Ability to perform consistent work to the highest of standards
• Ability to remain discreet and respect the privacy of guests
• Ability to interact with guests in a pleasant, friendly manner while maintaining a positive attitude focused on customer satisfaction in a fast-paced environment
• Ability to remain calm in uncomfortable conflicts
• Ability to work as part of a team
• Knowledge of retail operations
• Ability to perform cash transactions accurately
• Knowledge of Microsoft office operations
• Excellent verbal and written communication skills

Physical Demands

• Ability to stand or walk for extended periods of time
• Ability to bend, reach, squat, and stretch while handling merchandise, stocking, or assisting customers
• Ability to lift, carry, push, and pull up to 50lbs
• Ability to work in a fast-paced environment

Working Conditions

• Primarily located indoors on the sales floor
• Possible exposure to a somewhat noisy environment
• Use of cleaning chemicals (proper PPE provided)

The above statements are intended to describe the general nature and level of work being performed and are not an exclusive list of all duties and responsibilities. The St. Joe Company/St. Joe Resort Operations reserves the right to amend and change responsibilities to meet business and organizational needs.