Retail Associate - $14.50/hr to $15 + Incentives

Community Aid Inc; Lancaster (Lancaster County); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Incentive program

Job summary

CommunityAid Inc is seeking a Retail Associate to support the sales floor in Lancaster, PA, delivering friendly service, stocking shelves, cashiering, and assisting customers with product information. The role emphasizes teamwork, reliability, and a customer-first mindset in a fast-paced retail environment.

Starting wage is $14.50 per hour with planned increases to $15.00 after 90 days, plus a company incentive program for all employees. Evening and weekend availability is preferred.

Qualifications

• High School diploma or equivalent preferred.
• Minimum of six months retail experience in a service-oriented business is helpful.
• Scheduling flexibility and evenings and weekend availability.
• Proficient in reading, writing and speaking English.
• Basic math skills.

Responsibilities

• Provide consistent, excellent customer service and ensure a great shopping experience for customers.
• Seize on every opportunity to engage customers, both to provide a great shopping experience and to deter theft.
• Assist with merchandising product, replenishing stock, monitoring fitting rooms, and transporting merchandise to where it is needed on the sales floor.
• Understand the types of products we sell, current promotions, and seize on every opportunity to improve retail sales figures.
• Maintain a neat and organized work area (specifically) and the overall store (generally).
• Understand CommunityAid’s sales and marketing methods, including floor layout and our tagging system.
• Work with a high degree of flexibility and responsiveness to meet store needs, including answering customer questions, provide assistance with “rag out,” store opening and closing, and other tasks as assigned by Management.
• Immediately report theft, customer complaints, injuries, and unsafe equipment or conditions to Management.
• Accurately and efficiently operate the cash register in accordance with established company guidelines for cash handling.
• Comply with CommunityAid’s Employee Handbook and any other established standards, policies, and directives of CommunityAid Management.

Skills

Customer service

Interpersonal skills

Teamwork

Flexibility

Education

High School diploma or equivalent

Job description

CommunityAid Inc is seeking a Retail Associate to support the sales floor in Lancaster, PA, delivering friendly service, stocking shelves, cashiering, and assisting customers with product information. The role emphasizes teamwork, reliability, and a customer-first mindset in a fast-paced retail environment.

Starting wage is $14.50 per hour with planned increases to $15.00 after 90 days, plus a company incentive program for all employees. Evening and weekend availability is preferred.