Retail Associate

ExplorUS; Townsend (TN); On-site; USD 16,531 - 20,664; Full time

Job summary

ExplorUS is looking for a customer service associate at Cades Cove Campground Store in the Great Smoky Mountains National Park. The position involves greeting customers, assisting with inquiries, and processing payments. Ideal candidates should have strong organizational skills and at least one year of retail experience, with reliability being crucial.

The job requires the ability to lift up to 50 lbs and work weekends and holidays in a fast-paced environment.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent communication skills to interact positively with others.
• Ability to multi-task and perform well under pressure.

Responsibilities

• Greet customers and provide friendly customer service.
• Assist customers with park-related inquiries.
• Accurately process payments using the point of sale system.

Skills

Organizational skills

Communication skills

Multi-tasking

Enthusiasm

Dependability

Education

Retail sales experience

Experience with POS systems

Job description

Have you ever wondered what it would be like to work inside the beautiful National Park? We've got the perfect opportunity for you. Come join our team and work in a fun environment at Cades Cove Campground Store. Our location offers a gift shop, deli, bike rentals and the best soft serve ice cream around!

We’re located within Great Smoky Mountains National Park (10035 Campground Drive, Townsend, TN)

Responsibilities

• Greet customers entering the store & provide friendly customer service
• Assist customers with all park related inquiries
• Accurately total, process and collect payments from guests to include, but not limited to, using the point of sale system, handling money, processing credit and debit cards and making change
• Restock and maintain displays
• Participate in closing, opening procedures
• Participate in daily cleaning/maintenance duties
• Contribute to a positive environment where all employees trust and respect each other

Position Requirements

• Strong organizational skills and attention to detail
• Excellent communication skills to interact positively with others
• Ability to multi-task and perform well under pressure
• Display energy and enthusiasm when working with customers and fellow Associates
• Dependable to always be on time and on schedule
• Ability to work weekends and holidays
• Able to lift frequently up to 25 lbs. and occasionally up to 50 lbs. Position also involves frequent bending, twisting, lifting and squatting and up to 8 hours per day on feet in a fast paced environment.

Education and Experience

• Experience: Demonstrated ability to handle general math
• Minimum 1 year retail sales experience preferred
• Minimum 1 year experience with POS systems preferred

For more info, visit CadesCoveTrading.com

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.