Retail Associate

Golden 1 Center; Sacramento (CA); On-site; USD 21,000 - 29,000; Part time

Job summary

Golden 1 Center in Sacramento seeks enthusiastic, customer-focused Retail Associates (part-time) to support team stores, games, concerts, and events. You will deliver exceptional guest experiences, process sales, stock and merchandise displays, and assist with jersey customization.

Reports to the Director, Retail Operations, in the Merchandise department. The ideal candidate is dependable, detail-oriented, and thrives in a fast-paced retail/event setting.

Qualifications

• High school diploma or equivalent.
• 1–2 years of retail or customer service experience preferred; sports/apparel retail a plus.
• Strong customer service, communication, and interpersonal skills.
• Ability to handle cash and operate POS system.
• Detail-oriented with good organizational skills.
• Dependable and able to thrive in a fast-paced environment.
• Knowledge or enthusiasm for the Sacramento Kings, the NBA, sports, and live events is a plus.

Responsibilities

• Provide friendly, knowledgeable service to guests.
• Process cash and credit transactions using the POS system.
• Receive, organize, restock, and maintain merchandise.
• Assist with visual merchandising and ensure displays are current and stocked.
• Prepare merchandise stands before games, concerts, and events.
• Complete post-event merchandise counts and inventory for return or storage.
• Assist with unloading and receiving shipments.
• Operate the heat press and customize jerseys per guest requests.

Skills

Customer service

Communication

Interpersonal skills

Cash handling

Attention to detail

Teamwork

Dependability

Organization

Sports knowledge

Education

High school diploma or equivalent

Tools

POS system

Heat press equipment

Job description

Position: Retail Associate (Part-Time)Reports To: Director, Retail OperationsDepartment: MerchandiseFLSA Status: Non-ExemptPay Rate: $17.50/hourPosition SummaryWe are looking for enthusiastic and customer-focused Retail Associates to join our team! This position supports retail operations across Sacramento Kings team stores, games, concerts, and other events at Golden 1 Center.Retail Associates are responsible for delivering an exceptional guest experience, processing sales transactions, maintaining merchandise displays, receiving and stocking inventory, and supporting jersey customization. The ideal candidate is dependable, detail-oriented, and comfortable working in a fast-paced retail and event environment.Key ResponsibilitiesTeam Store OperationsProvide friendly, knowledgeable, and efficient service to guests.Assist guests with merchandise questions, product selection, and purchase decisions.Accurately process cash and credit card transactions using the point-of-sale system.Receive, organize, restock, and maintain merchandise throughout the store.Maintain a clean, organized, and visually appealing retail environment.Assist with visual merchandising and ensure displays remain current, organized, and fully stocked.Stay informed about Sacramento Kings merchandise, promotions, and upcoming events.Support team sales goals and other retail initiatives.Identify and report potential security, safety, or inventory concerns to retail leadership.Game and Event MerchandisePrepare merchandise stands before games, concerts, and other events.Count inventory and arrange merchandise displays before doors open.Deliver a positive and efficient guest experience in a fast-paced event environment.Accurately process transactions using the point-of-sale system.Complete post-event merchandise counts and prepare remaining inventory for return or storage.Receiving and DistributionAssist with unloading and receiving merchandise shipments.Verify product quantities and prepare new merchandise for the sales floor.Stock shelves, organize inventory, and replenish merchandise as needed.Assist with the movement and distribution of merchandise throughout the facility.Jersey Customization and Heat Press OperationsOperate the heat press machine safely and accurately.Set up, clean, and perform routine daily maintenance on heat press equipment.Customize jerseys and other merchandise based on guest requests.Track and maintain inventory of customization materials and completed items.QualificationsHigh school diploma or equivalent.One to two years of retail or customer service experience preferred; sports or apparel retail experience is a plus.Strong customer service, communication, and interpersonal skills.Ability to accurately handle cash and operate a point-of-sale system.Strong attention to detail and organizational skills.Ability to work effectively both independently and as part of a team.Dependable and able to thrive in a fast-paced environment.Knowledge of or enthusiasm for the Sacramento Kings, the NBA, sports, and live events is a plus.Physical RequirementsAbility to stand and move throughout the shift for extended periods.Ability to lift and move merchandise weighing up to 30 pounds.Ability to assist with unloading shipments, stocking merchandise, and setting up retail displays.Required Availability and Work ScheduleThis part-time position may include a combination of daytime retail, game, concert, and event shifts.Daytime Retail SupportMust have flexibility to work shifts scheduled Monday through Sunday between 9:00 a.m. and 7:30 p.m.The specific schedule will vary based on business needs.Games and EventsHours will vary based on the game and event schedule.For games beginning at 7:00 p.m., associates must generally be available to report by 4:45 p.m.For games with other start times, associates must generally be available approximately two and a half hours before doors open.Concert and event shifts will vary based on operational needs.Must be available to work evenings, weekends, and holidays as scheduled.