Retail Associate

bannerhealth; Phoenix (AZ); On-site; USD 29,000 - 38,000; Full time

Job summary

Banner University Medical Center is seeking a Retail Associate for its gift shop. The role focuses on welcoming guests, maintaining inventory, pricing, stocking merchandise, and processing sales. The position supports smooth gift shop operations within a busy hospital environment, coordinating with volunteers and staff.

The role requires a high school diploma or GED and at least two years of related retail experience. A positive, customer-focused attitude and reliable teamwork are essential.

Qualifications

• High school diploma or GED required.
• Two years of related retail experience.
• Ability to operate business machines and communicate effectively.

Responsibilities

• Assist with daily retail operations in the gift shop.
• Manage merchandise processing, including ordering, pricing, display, and data entry.
• Operate the point-of-sale system and handle phone orders and sales.

Skills

Customer service

Point of sale

Stocking merchandise

Education

High school diploma or GED

Tools

POS system

Job description

Primary City/State:

Phoenix, Arizona

Department Name:

Gift Shop-Hosp

Work Shift:

Varied

Job Category:

General Operations

A rewarding career that fits your life. Those who have joined the Banner mission come from all walks of life, united by the common goal: Make health care easier, so life can be better. If changing health care for the better sounds like something you want to be part of, apply today.

As a Retail Associate at Banner University Medical Center, your role is crucial in creating a welcoming first impression for our patients and visitors in our gift shop. Your primary responsibilities will include welcoming guests, monitoring inventory and sales, stocking merchandise etc.

Location: Banner University Medical Center - 1111 E McDowell Rd Phoenix, AZ 85006

Hours/Schedule: This full-time position operates 5 days per week, 8 hours per day, with shifts starting as early as 6:45 AM and ending as late as 5:30 PM. Scheduling includes a rotating weekend requirement. Call rotation may apply depending on departmental needs.

Hours vary based on store hours and promotional events

University Medical Center Phoenix is a nationally recognized academic medical center. The world-class hospital is focused on coordinated clinical care, expanded research activities and nurturing future generations of highly trained medical professionals. Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center. The Phoenix campus, long known for excellent patient care, has over 730 licensed beds, several unique specialty units and is the new home for medical discoveries, thanks to our collaboration with the University of Arizona College of Medicine - Phoenix. Additionally, the campus responsibilities include fully integrated multi-specialty and sub-specialty clinics.

Position Summary

This position is responsible for assisting with all aspects of retail operations. Responsible for coordination of day to day operations in order to assist in the achievement of a profitable program. . This position is also responsible for the processing of merchandise, such as ordering, data entry, unpacking, pricing, and displaying.

Core Functions

1. Monitors sales records and researches pricing policies to ensure the retail stores remain competitive. Provides customer service through the operation of a point of sale register system, taking phone orders and conducting sales within a retail setting.
2. Assists with stocking merchandise and displaying of merchandise in an effective manner. Assists with opening and closing duties of the retail shop.
3. Assists in the planning and development in courses of action to achieve the department/service goals and coordinates operating functions. Works closely with volunteers, vendors, customers, employees, visitors and patients and develops/maintains good rapport with same.
4. Leads volunteers to perform the work required to achieve identified goals of the department service. Advises on recruiting for volunteer staff and coordinates volunteers assigned to shop.
5. Coordinates and performs activities to meet department/service goals. Coordinates and participates in processes to validate achievement of goals to meet/exceed customer expectations. Implements methods for feedback from customers. Provides other training as needed.
6. May deliver flowers or gifts to patient areas.
7. This position assists in the coordination of the daily operations of the thrift shop. Provides supplies and services to all company facilities in the region. Customers are internal company materials management facility departments.

Minimum Qualifications

High school diploma/GED or equivalent working knowledge.

Two years of related experience. Must have the ability to establish and maintain effective working relationships with volunteers, staff, and community members. Must have knowledge of and ability to operate business machines. Ability to communicate sufficiently to perform duties in a manner consistent with departmental scope of services and standards.

Preferred Qualifications

Additional retail and/or customer service experience is preferred.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

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