Retail Associate

Feste; New York (NY); On-site; USD 22,000 - 28,000; Full time

Job summary

Feste in New York, NY is seeking a Retail Associate to join our on-site team. This full-time role welcomes customers, offers product guidance, maintains store presentation, and supports events to bring our brand to life.

You will help manage inventory, assist with promotions, and work with colleagues in a fast-paced environment to deliver a memorable shopping experience that reflects Feste's style. The ideal candidate communicates clearly, stays reliable during busy weekends, and enjoys

Qualifications

• Strong interpersonal skills and a commitment to customer-focused service.
• Clear, friendly, and professional communication with customers and colleagues.
• Inventory management skills, including organizing stock, restocking shelves, and maintaining accurate counts.
• Customer experience skills, with the ability to create a positive, memorable in-store experience.
• Retail or hospitality experience in customer-facing roles is beneficial.
• Ability to stand for extended periods, move merchandise, and work flexible hours, including weekends and holidays.

Responsibilities

• Greet and assist customers, provide product recommendations and maintain a high level of customer service.
• Maintain visual merchandising standards and store cleanliness on the sales floor.
• Manage inventory on the sales floor and in the stockroom, including restocking.
• Process transactions at the point of sale accurately and efficiently.
• Support store events and promotions, helping to execute initiatives and drive sales.
• Collaborate with team members to create a welcoming shopping experience that reflects Feste's brand.

Skills

Interpersonal skills

Communication

Inventory management

Customer experience

Reliability

Flexibility

Job description

Company Description

Feste provides essentials for the modern host, offering thoughtfully curated products designed to elevate everyday gatherings and special occasions. The brand focuses on making entertaining approachable, stylish, and enjoyable, with items that fit seamlessly into contemporary lifestyles. Feste's retail environment showcases a range of hosting and celebration-focused goods that encourage creativity and personal expression. Team members contribute to a welcoming, service-oriented atmosphere where customers can discover new ideas for hosting without needing a special occasion.

Role Description

The Retail Associate role at Feste is a full-time, on-site position based in New York, NY. In this role, the Retail Associate will greet and assist customers, provide product recommendations, and ensure a consistently high level of customer-focused service. Day-to-day responsibilities include maintaining visual merchandising standards, managing inventory on the sales floor and stockroom, processing transactions at the point of sale, and keeping the store clean and organized. The Retail Associate will also support store events, help execute promotions, and collaborate with team members to create a welcoming, engaging shopping experience aligned with Feste's brand.

Qualifications

• Candidates should possess strong interpersonal skills and a commitment to customer-focused service.
• Candidates should possess communication skills that support clear, friendly, and professional interactions with customers and colleagues.
• Candidates should possess inventory management skills, including organizing stock, restocking shelves, and maintaining accurate counts.
• Candidates should possess customer experience skills, with the ability to create a positive, memorable in-store experience.
• Previous retail or hospitality experience is beneficial, especially in customer-facing roles.
• Ability to stand for extended periods, move merchandise, and work flexible hours, including weekends and holidays.
• Reliability, attention to detail, and comfort working in a fast-paced, team-oriented environment.