Retail Associate

The Salvation Army North & Central Illinois Division; Michigan; On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

Accrued sick time

Vacation time after 90 days

Voluntary life insurance after 90 days

Job summary

The Salvation Army Thrift Store in Comstock Park, MI is seeking a friendly Retail Associate to provide excellent customer service, process donations, and help create a welcoming shopping experience. This part-time position requires handling sales transactions, stocking, and maintaining store organization.

You will work approximately 25 hours per week, including evenings, weekends, and some holidays, with benefits including accrued sick and vacation time after 90 days and voluntary life insurance

Qualifications

• Must provide friendly, dependable customer service.
• Ability to operate the register and handle sales transactions.

Responsibilities

• Maintain a friendly, professional demeanor with customers, donors, and coworkers.
• Provide excellent customer service on the sales floor and donation area.
• Operate the Point-of-Sale system and manage cash drawer following policies.
• Follow store opening and closing procedures.
• Assist donors with donations and provide receipts per policy.
• Sort, process, tag, price, and prepare donated merchandise.
• Identify items for eCommerce as assigned.
• Stock, clean, and organize the store and storage areas.
• Assist with receiving and moving donations and merchandise.
• Complete bank runs and other assigned duties.
• Follow Salvation Army policies on merchandise handling, safety, and conduct.
• Be available for a flexible schedule, including evenings, weekends, and holidays.
• Perform other duties as assigned.

Job description

Location: Comstock Park, MI

Pay: $14.00 per hour

Job Type: Part-time

Schedule: 25 hours per week, including evenings, weekends, and holidays as scheduled

Benefits: Accrued sick and vacation time after 90 days, voluntary life insurance after 90 days

About The Role

At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. We are looking for a friendly, dependable Retail Associate to provide great customer service, keep the store organized, process donations, accept donations, and help create a welcoming shopping experience for customers and donors.

What You'll Do

• Maintain a friendly, professional demeanor with customers, donors, co-workers, leadership, and field personnel.
• Provide excellent customer service on the sales floor, at the donation area, and during all assigned store activities.
• Operate the Point-of-Sale system accurately, complete sales transactions, manage assigned cash drawer, and follow Salvation Army cash handling policies.
• Implement store opening and closing procedures as assigned.
• Assist donors with donations, provide receipts, collect required donor information, track donations according to center policy, and courteously communicate when items cannot be accepted.
• Sort, process, hang, tag, price, and prepare donated merchandise according to store production goals and assigned timelines.
• Identify and set aside items for eCommerce sales as assigned.
• Stock, straighten, clean, organize, and maintain the sales floor, work areas, donation area, and storage areas to support a safe and positive customer and donor experience. Move priced merchandise to the sales floor, display areas, stock areas, or designated shipping locations as assigned.
• Assist with receiving, loading, unloading, sorting, and moving donations or merchandise, including Salvation Army trucks, as assigned.
• Complete bank runs and other assigned duties in accordance with Salvation Army policy.
• Follow all Salvation Army policies regarding merchandise handling, pricing, sales, donor service, safety, dress code, and workplace conduct.
• Must be available for a flexible schedule, including early shifts, late shifts, Saturdays, some holidays, and temporary assignments to other stores if the need arises.
• Other duties as assigned.

Training Provided

• Paid training on register and store procedures
• Ongoing coaching and support from store leadership
• Opportunity to build retail and customer service skills

Why Join Us

• Mission-driven work that supports programs in your community
• On-the-job training
• Team-oriented environment
• Employee Discount, Employee Assistance Program, and more!