Retail Associate

Goodwill Industries of South Florida; Miami Gardens (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

Goodwill Industries of South Florida in Miami Gardens is seeking a dedicated team member for customer service, sales, and retail operations. The role involves receiving donations, managing transactions, and ensuring a clean, welcoming store environment.

The ideal candidate has a background in retail, excellent customer service skills, and the flexibility to work various shifts, including nights and weekends. Join us to make a difference in the community and enhance the store’s image!

Qualifications

• Demonstrated experience in customer service and retail operations.
• Ability to work flexible hours, including nights and weekends.
• Experience with cash handling and sales transactions.

Responsibilities

• Receive donations and record donor information.
• Sort and process donations for resale.
• Conduct cashier transactions while ensuring proper cash control.
• Perform cleaning duties throughout the store.
• Provide superior customer service and assist shoppers.

Job description

Summary

Customer service, sales, cashiering, stocking, sorting, inventory management, sizing, color coordination, and cleaning activities in a retail store.

Essential Duties And Responsibilities

• Receive donations: greet donors, accept and unload donated materials, enter customer general information into a smart device (such as a phone or tablet), and thank donors for their donated items.
• Processing: sort, separate, and hang clothing and household items. Sort, test, clean, and mark small appliances, housewares, shoes, seasonal items, and other assorted merchandise.
• Cashiering: Conduct sales transactions and maintain control of cash and credit card transactions by following proper procedures for voids, discounts, refunds, checks, and credit card payments.
• Cleaning duties (including but not limited to) bathrooms, floors, shelves, windows, break room, store fixtures, fitting rooms, dock area, store exterior, and merchandise counters. Report issues that require maintenance repairs.
• Customer service activities (including but not limited to) customer assistance, pricing merchandise, fitting room, offering recycling bags, explaining store operations, and other sales techniques that may enhance the store’s sales and community image.
• Able to work a flexible schedule, including nights and weekends.