Retail Associate

Goodwill Industries of South Florida; Miami (FL); On-site; USD 24,000 - 32,000; Full time

Job summary

Goodwill Industries of South Florida is seeking a retail associate in Miami to assist customers, process donations, and keep the store clean and organized. You will handle transactions, price merchandise, and support daily store operations in a fast-paced environment.

The role requires a friendly demeanor, reliability, and ability to work evenings and weekends as needed, contributing to the store's community mission and sales goals.

Responsibilities

• Receive donations: greet donors, accept and unload items, and thank donors.
• Processing: sort, separate, and hang clothing and household items.
• Cashiering: conduct sales, manage cash and card transactions following procedures.
• Cleaning duties: clean bathrooms, floors, shelves, windows, and fixtures.
• Customer service: assist customers, price merchandise, and explain store operations.
• Schedule: work a flexible schedule including nights and weekends.

Job description

Overview

Summary: Customer service, sales, cashiering, stocking, sorting, inventory management, sizing, color coordination, and cleaning activities in a retail store.

Essential Duties And Responsibilities

• Receive donations: greet donors, accept and unload donated materials, enter customer general information into a smart device (such as a phone or tablet), and thank donors for their donated items.
• Processing: sort, separate, and hang clothing and household items. Sort, test, clean, and mark small appliances, housewares, shoes, seasonal items, and other assorted merchandise.
• Cashiering: Conduct sales transactions and maintain control of cash and credit card transactions by following proper procedures for voids, discounts, refunds, checks, and credit card payments.
• Cleaning duties (including but not limited to): bathrooms, floors, shelves, windows, break room, store fixtures, fitting rooms, dock area, store exterior, and merchandise counters. Report issues that require maintenance repairs.
• Customer service activities (including but not limited to): customer assistance, pricing merchandise, fitting room, offering recycling bags, explaining store operations, and other sales techniques that may enhance the store’s sales and community image.
• Able to work a flexible schedule, including nights and weekends.