Retail Associate

Columbia Sportswear; Lake Oswego (OR); On-site; USD 80,000 - 100,000; Part time

Job summary

A leading company in outdoor apparel seeks part-time retail associates to enhance customer experiences and support store operations. Responsibilities include maintaining store standards, processing transactions, and assisting customers with product inquiries. Ideal candidates have customer service experience and a high school diploma or GED.

Benefits

401(k) plan with company match

Employee discounts

Wellness programs

Transit and parking reimbursements

Confidential counseling services (EAP+)

Qualifications

• Up to 2 years of experience in a relevant role.
• Experience interacting with and serving customers.
• Proficiency with retail software tools.

Responsibilities

• Maintain store and visual merchandising standards.
• Perform cash register transactions efficiently.
• Assist customers by answering questions about products.

Skills

Customer Service

Inventory Management

Point of Sale (POS) Systems

Education

High School Diploma or GED (preferred)

Job description

ABOUT THE POSITION

With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye-catching visual displays, addressing customer inquiries, and running an efficient checkout process, our associates create memorable customer experiences while supporting Columbia Sportswear Company's mission of "Connecting Active People with Their Passions."

HOW YOU'LL MAKE A DIFFERENCE

1. Maintain store and visual merchandising, cleanliness, and safety standards; restock the sales floor from stock rooms and inventory locations.
2. Perform cash register transactions (sales, returns, exchanges) efficiently and accurately; promote and connect customers to company loyalty programs.
3. Contribute to store profitability by accurately receiving and processing incoming and outgoing products.
4. Assist customers by answering questions about product features, benefits, and availability; ask questions to understand customer needs and support buying decisions. Uphold Columbia's values to enhance the customer experience and foster teamwork.
5. Acquire knowledge about products, policies, procedures, and programs to support daily operations.

YOU HAVE

• No specific education required (High School Diploma or GED preferred)
• Up to 2 years of experience in a relevant role
• Experience interacting with and serving customers
• Proficiency with Inventory and Point of Sale (POS) systems and retail software tools
• Minimum age of 16 years

JOB CONDITIONS

• Active environment requiring constant movement; may involve physical tasks like lifting up to 40 lbs., using specialized equipment, and exposure to dust and noise.
• Occasional work in various settings.
• Clear communication skills.
• Flexible schedule availability, which may vary seasonally and based on business needs, complying with all applicable laws.

This job description provides a general overview of the role and is not exhaustive of all duties and responsibilities.

Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or other protected characteristics. We are committed to providing reasonable accommodations for individuals with disabilities. For assistance, contact [e-mail].

We offer part-time employees benefits including services and products to support your life and work, a 401(k) plan with company match, free confidential counseling services (EAP+), transit and parking reimbursements, wellness programs, and employee discounts.