Retail Associate

CommunityAid; Hanover (York County); On-site; USD 60,000 - 80,000; Part time

Job summary

A leading non-profit organization is seeking a Retail Associate to join their team. This entry-level, part-time position involves providing exceptional customer service, maintaining store organization, and supporting sales operations. Ideal candidates will have a positive attitude, strong interpersonal skills, and flexibility to adapt to store needs. Join a culture of teamwork and respect while contributing to a meaningful cause.

Benefits

Company Incentive Program

Qualifications

• Retail experience helpful, minimum six months in a service-oriented business.
• Proficient in English reading, writing, and speaking.

Responsibilities

• Provide consistent, excellent customer service and ensure a great shopping experience.
• Operate the cash register accurately and efficiently following company guidelines.
• Assist with merchandising and replenishing stock.

Skills

Customer Service

Interpersonal Skills

Attention to Detail

Flexibility

Education

High School diploma or equivalent

Job description

Join to apply for the Retail Associate role at CommunityAid

2 days ago Be among the first 25 applicants

Join to apply for the Retail Associate role at CommunityAid

• STARTING WAGE $14.50/HR WITH INCREASE TO $15.00/HR AT 90 DAYS OF EMPLOYMENT!
• COMPANY INCENTIVE PROGRAM FOR ALL EMPLOYEES!

Role

PURPOSE OF THE ROLE:

The Retail Associate is responsible for the successful operation of the sales floor, including customer service, maintaining full racks, cashiering, and working with flexibility at the direction of the Retail Supervisor. Our culture assumes we can count on one another, engage with respect and professionalism, and continue our exceptional tradition of serving the public and our partners through teamwork and cooperation.

Key Responsibilities

• Provide consistent, excellent customer service and ensure a great shopping experience for customers.
• Seize every opportunity to engage customers, both to provide a great shopping experience and to deter theft.
• Assist with merchandising, replenishing stock, monitoring fitting rooms, and transporting merchandise on the sales floor.
• Understand the products we sell, current promotions, and opportunities to improve sales figures.
• Maintain a neat and organized work area and the overall store.
• Understand CommunityAid’s sales and marketing methods, including floor layout and tagging system.
• Work with flexibility and responsiveness to meet store needs, including answering customer questions, assisting with store opening and closing, and other tasks as assigned.
• Immediately report theft, customer complaints, injuries, and unsafe conditions to Management.
• Operate the cash register accurately and efficiently following company guidelines.
• Comply with CommunityAid’s Employee Handbook and policies.

Core Competencies

• Embrace and exemplify CommunityAid’s 12 Core Behaviors
• Strong customer service and interpersonal skills
• A positive attitude
• Professionalism in interactions with customers, co-workers, and Management
• Maintain a clean, safe, and organized environment
• Work effectively independently and in teams
• Ability to work in a fast-paced environment
• Attention to detail
• Flexibility to adapt to changing needs and roles

Qualifications

• High School diploma or equivalent preferred
• Retail experience helpful, minimum six months in a service-oriented business
• Scheduling flexibility, including evenings and weekends
• Proficient in English reading, writing, and speaking
• Basic math skills
• Consistent attendance and adherence to weekly hours based on employment status

Physical Requirements

• Frequently lift and carry 21-35 pounds
• Occasionally carry up to 50 pounds
• Push and pull up to 20 pounds
• Stand for extended periods

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Sales and Business Development

Industries

• Non-profit Organizations