Retail Associate

Cherry Republic; Glen Arbor (MI); On-site; USD 16,531 - 22,041; Part time

Job summary

Cherry Republic in Glen Arbor, Michigan is hiring a Seasonal Retail Associate for Summer 2026. The role provides customer service across cashier, sales floor, and tasting areas, with cross-training to support Retail Management and staff.

Responsibilities include POS operations, event support, merchandising, and delivering a high-quality shopping experience with upsell opportunities. Must be able to lift 25 lbs and work in a fast-paced retail environment.

Qualifications

• Ability to read and present information to customers clearly.
• Knowledge of POS system including Ship From the Store (SFTS).
• Ability to lift up to 25 lbs and stand for long periods.
• Strong customer service orientation and teamwork.
• Seasonal role through early fall 2026; flexible schedule.

Responsibilities

• Assist Retail Management with operations and customer service tasks.
• Enforce customer service expectations through example.
• Follow and enforce store policies and procedures.
• Provide quality customer service with a positive attitude.
• Assist with events and promotions in-store and company-wide.
• Cash handling and POS operations.
• Maintain appearance and inventory of the store.
• Prepare merchandise for display and ensure promotions are accurate.
• Inform customers of daily specials and upsell where possible.
• Support Ship From Store operations as needed.

Skills

Excellent communicator

Attention to detail

Organized team player

Cherry products knowledge

Upselling ability

Self-motivated

Tools

POS system (SFTS)

R4

Google platform

Job description

We are accepting applications for the Summer 2026 season. This is a seasonal position that will continue through early fall 2026.

Summary of Position

Cherry Republic’s Retail Associate helps to provide a quality customer service experience by assisting customers and providing overall support to Retail Management and staff. This role will be cross‑trained to work in several customer‑facing areas, including cashier, sales floor, and wine & soda tasting.

Essential Duties and Responsibilities

• Assist the Retail Management as directed in accomplishing operational and customer service oriented tasks and responsibilities.
• Enforcement of Cherry Republic customer service expectations through example.
• Ability to follow and enforce policy and procedures.
• Strong desire to provide quality customer service with a positive attitude.
• Assist Retail Management as backup and shared ownership.
• Help with events in the store and throughout the company.
• Cash handling & Point of Sale (POS) operations.
• Continually work towards monitoring appearance and cleanliness of Retail Store.
• Apply practices from CR 101 training established by customer service guidelines.
• Inform customers of daily specials, sales, Ship from Store etc. Look for upselling opportunities and upsell when possible.
• Ensure that merchandise is clean and prepared for display.
• Maintain floor inventory, store should look full.
• Ensure that promotions are accurate and merchandised to company standards.
• Ability to perform Ship from Store.

Skills You Need

• Excellent communicator and able to deliver superior customer service.
• Strong attention to detail.
• Organized, team player who has a good understanding of the culture of Cherry Republic.
• Comprehensive knowledge of all cherry products sold in store.
• Ability to sell to a customer's needs, as well as establish relationships with returning customers.
• Self‑motivated, multi‑tasker and detail oriented.

Supervisory Responsibilities

The Retail Associate reports to appointed store management members and has no supervisory responsibilities.

Qualifications for Your Job

To perform this job successfully, you must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability you are required to possess.

• Language Skills - Ability to read. Ability to effectively present information and respond to questions from groups of clients, customers, managers and the general public.
• Computer Skills – To perform this job successfully, you should have knowledge of our POS system including Ship From the Store (SFTS), mail order software (R4), and the google platform.
• Reasoning Ability – Ability to communicate accurately, timely, and thoroughly to customers and staff.
• Physical Requirements - Ability to be on foot for long periods of time walking on sales floor with the stamina to stand stationary when using the POS system. Frequently lifting 25 lbs or more throughout an 8 hour shift. Must be able to reach, bend, crouch, and use a ladder and tools to create displays. Frequent bagging and gift boxing when cashiering. Occasional outside maintenance is required (i.e. snow shoveling, sweeping).

Your Work Environment

The work environment characteristics described here are representative of those you would encounter while performing the essential functions of this job. Should you have a disability, the company may make reasonable accommodations to allow you to perform the essential functions. Retail Associates should maintain a flexible schedule and be available when needed at the store. Should be able to lift up to 25 lbs. and stand for long periods of time. Shoveling snow in winter, climb ladder when necessary to a height of 12'.