In-Store Experience Specialist

Cherry Republic; Holland (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Cherry Republic is seeking a Retail Associate to deliver quality customer service across cashier, sales floor, and tasting areas. The role involves promoting products, maintaining displays, and supporting store events, with an emphasis on friendly, knowledgeable service.

The position requires being on the sales floor for long periods, lifting up to 25 lbs, and a flexible schedule to meet store needs. Alcohol service may be required for some shifts.

Qualifications

• Excellent communicator with strong customer service focus.
• Ability to follow and enforce store policies and procedures.
• Strong attention to detail and organizational skills.
• Knowledge of product line and ability to upsell to customer needs.
• Flexible schedule and willingness to assist in events.

Responsibilities

• Assist Retail Management in operational and customer service tasks.
• Enforce Cherry Republic customer service expectations by example.
• Cash handling and POS operations.
• Maintain floor appearance and merchandise displays.
• Support store events and company initiatives.
• Look for upsell opportunities and promote daily specials.

Skills

Excellent communicator

Attention to detail

Organized

Team player

Cherry products

Upselling

Self-motivated

Multitasker

Detail oriented

Company culture

Tools

POS system

Ship From the Store (SFTS)

R4

Google platform

Job description

Cherry Republic is seeking a Retail Associate to deliver quality customer service across cashier, sales floor, and tasting areas. The role involves promoting products, maintaining displays, and supporting store events, with an emphasis on friendly, knowledgeable service.

The position requires being on the sales floor for long periods, lifting up to 25 lbs, and a flexible schedule to meet store needs. Alcohol service may be required for some shifts.