Retail Associate

Rebecca Ruth ® Chocolates; Frankfort (KY); On-site; USD 17,000 - 21,000; Full time

Job summary

Rebecca Ruth Chocolates in Frankfort, KY is seeking a full-time Retail Associate to welcome guests, answer product questions, and ensure a positive shopping experience. This on-site role involves greeting customers, processing transactions, restocking shelves, and guiding candy tours to showcase our gourmet chocolates.

Candidates should demonstrate strong interpersonal and communication skills, reliability with cash handling, and the ability to stand for long periods.

Qualifications

• Strong interpersonal skills and a customer-focused mindset.
• Clear verbal communication and active listening in a retail environment.
• Basic inventory management abilities, such as restocking, monitoring product levels, and reporting low-stock items.
• Reliability and attention to detail in handling cash transactions, packaging products, and following store procedures.
• Ability to stand for extended periods, lift and move products, and work a consistent full-time schedule, including weekends or holidays as needed.
• Previous retail or customer service experience is preferred but not required; willingness to learn and adapt is essential.
• High school diploma or equivalent is beneficial.

Responsibilities

• Greet guests and provide product information; create a positive customer experience.
• Operate the cash register and process transactions.
• Restock shelves and package products.
• Provide guided candy tours and represent the Rebecca Ruth Chocolates brand.
• Keep the store clean and organized; collaborate with team to meet service goals.

Skills

Interpersonal skills

Communication

Inventory management

Cash handling

Reliability

Teamwork

Flexibility

Education

High school diploma or equivalent

Job description

Company Description

Rebecca Ruth ® Chocolates is a fourth-generation, family-owned business that has been handcrafting gourmet chocolates since 1919. As a Kentucky Proud company, Rebecca Ruth ® Chocolates is committed to quality, tradition, and supporting the local community.

Team members join a close-knit environment where craftsmanship and customer satisfaction are highly valued. Working here offers the opportunity to contribute to a long-standing legacy of fine chocolates and friendly service.

Role Description

The Retail Associate is a full-time, on-site role located in Frankfort, KY. In this position, the Retail Associate provides customer-focused service by greeting guests, answering product questions, and ensuring a positive customer experience. Daily responsibilities include operating the cash register, handling transactions, restocking shelves, and giving guided candy tours. The role also involves keeping the store clean and organized, packaging products accurately, and collaborating with team members to meet service goals. Retail Associates represent the Rebecca Ruth ® Chocolates brand by maintaining a welcoming atmosphere and upholding company standards.

Qualifications

• Strong interpersonal skills and a customer-focused service mindset, with a commitment to creating a positive customer experience.
• Effective communication skills, including clear verbal communication and active listening in a retail environment.
• Basic inventory management abilities, such as restocking, monitoring product levels, and reporting low-stock items.
• Reliability and attention to detail in handling cash transactions, packaging products, and following store procedures.
• Ability to stand for extended periods, lift and move products, and work a consistent full-time schedule, including weekends or holidays as needed.
• Previous retail or customer service experience is preferred but not required; willingness to learn and adapt is essential.
• High school diploma or equivalent is beneficial.