Chocolates Retail Associate - Customer Experience & Tours

Rebecca Ruth ® Chocolates; Frankfort (KY); On-site; USD 17,000 - 21,000; Full time

Job summary

Rebecca Ruth Chocolates in Frankfort, KY is seeking a full-time Retail Associate to welcome guests, answer product questions, and ensure a positive shopping experience. This on-site role involves greeting customers, processing transactions, restocking shelves, and guiding candy tours to showcase our gourmet chocolates.

Candidates should demonstrate strong interpersonal and communication skills, reliability with cash handling, and the ability to stand for long periods.

Qualifications

• Strong interpersonal skills and a customer-focused mindset.
• Clear verbal communication and active listening in a retail environment.
• Basic inventory management abilities, such as restocking, monitoring product levels, and reporting low-stock items.
• Reliability and attention to detail in handling cash transactions, packaging products, and following store procedures.
• Ability to stand for extended periods, lift and move products, and work a consistent full-time schedule, including weekends or holidays as needed.
• Previous retail or customer service experience is preferred but not required; willingness to learn and adapt is essential.
• High school diploma or equivalent is beneficial.

Responsibilities

• Greet guests and provide product information; create a positive customer experience.
• Operate the cash register and process transactions.
• Restock shelves and package products.
• Provide guided candy tours and represent the Rebecca Ruth Chocolates brand.
• Keep the store clean and organized; collaborate with team to meet service goals.

Skills

Interpersonal skills

Communication

Inventory management

Cash handling

Reliability

Teamwork

Flexibility

Education

High school diploma or equivalent

Job description

Rebecca Ruth Chocolates in Frankfort, KY is seeking a full-time Retail Associate to welcome guests, answer product questions, and ensure a positive shopping experience. This on-site role involves greeting customers, processing transactions, restocking shelves, and guiding candy tours to showcase our gourmet chocolates.

Candidates should demonstrate strong interpersonal and communication skills, reliability with cash handling, and the ability to stand for long periods.