Retail Associate

The Salvation Army North & Central Illinois Division; Battle Creek (MI); Sur place; USD 16 000 - 23 000; Temps partiel

Avantages offerts par ce poste

Employee Discount

Employee Assistance Program

Résumé du poste

The Salvation Army Thrift Store in Battle Creek, MI is hiring a friendly Retail Associate to provide great customer service, process donations, and help create a welcoming shopping experience for customers and donors. This part-time role offers 25 hours per week with evenings, weekends, and holidays as scheduled.

You’ll handle sales on the register, keep the store organized, stock and price donated merchandise, and support safe, positive store operations.

Responsabilités

• Maintain friendly, professional demeanor with customers, donors, co-workers, leadership, and field personnel.
• Provide excellent customer service on the sales floor, at the donation area, and during all store activities.
• Operate the Point-of-Sale system accurately, complete sales transactions, manage cash drawer, and follow policies.
• Implement store opening and closing procedures as assigned.
• Assist donors with donations, provide receipts, collect donor information, and communicate item acceptance per policy.
• Sort, process, tag, price, and prepare donated merchandise according to production goals and timelines.
• Identify and set aside items for eCommerce sales as assigned.
• Stock, straighten, clean, organize, and maintain the sales floor and storage areas to support a safe experience.
• Assist with receiving, loading, unloading, and moving donations or merchandise as assigned.
• Complete bank runs and other assigned duties in accordance with Salvation Army policy.
• Follow all Salvation Army policies regarding merchandise handling, pricing, donor service, safety, and conduct.

Description du poste

Location: Battle Creek, MI

Pay: $14.00 per hour

Job Type: Part-time

Schedule: 25 hours per week, including evenings, weekends, and holidays as scheduled

About The Role

At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. We are looking for a friendly, dependable Retail Associate to provide great customer service, keep the store organized, process donations, accept donations, and help create a welcoming shopping experience for customers and donors.

What You’ll Do

• Maintain a friendly, professional demeanor with customers, donors, co-workers, leadership, and field personnel.
• Provide excellent customer service on the sales floor, at the donation area, and during all assigned store activities.
• Operate the Point-of-Sale system accurately, complete sales transactions, manage assigned cash drawer, and follow Salvation Army cash handling policies.
• Implement store opening and closing procedures as assigned.
• Assist donors with donations, provide receipts, collect required donor information, track donations according to center policy, and courteously communicate when items cannot be accepted.
• Sort, process, hang, tag, price, and prepare donated merchandise according to store production goals and assigned timelines.
• Identify and set aside items for eCommerce sales as assigned.
• Stock, straighten, clean, organize, and maintain the sales floor, work areas, donation area, and storage areas to support a safe and positive customer and donor experience. Move priced merchandise to the sales floor, display areas, stock areas, or designated shipping locations as assigned.
• Assist with receiving, loading, unloading, sorting, and moving donations or merchandise, including Salvation Army trucks, as assigned.
• Complete bank runs and other assigned duties in accordance with Salvation Army policy.
• Follow all Salvation Army policies regarding merchandise handling, pricing, sales, donor service, safety, dress code, and workplace conduct.
• Must be available for a flexible schedule, including early shifts, late shifts, Saturdays, some holidays, and temporary assignments to other stores if the need arises.
• Other duties as assigned.

Training Provided

• Paid training on register and store procedures
• Ongoing coaching and support from store leadership
• Opportunity to build retail and customer service skills

Why Join Us

• Mission-driven work that supports programs in your community
• On-the-job training
• Team-oriented environment
• Employee Discount, Employee Assistance Program, and more!