Retail Associate

Columbia Sportswear; Baraboo (WI); On-site; USD 60,000 - 80,000; Part time

Job summary

An established industry player is seeking a dynamic Retail Associate to join their team in a vibrant retail environment. This role is all about connecting with customers and providing exceptional service while ensuring the store is well-stocked and visually appealing. You will be the face of the brand, helping customers find the perfect products that match their needs. With flexible work schedules and opportunities for advancement, this position offers a chance to grow in a fun and engaging team atmosphere. If you are passionate about retail and enjoy working with people, this is the perfect opportunity for you!

Benefits

Flexible work schedules

Wellness time off

Employee Discounts

Employee Assistance Programs (EAP)

Qualifications

• 2 years of experience in retail or customer service preferred.
• Ability to operate POS systems and manage inventory effectively.

Responsibilities

• Assist customers with inquiries and product information.
• Maintain store cleanliness and visual merchandising standards.
• Perform cash register transactions accurately.

Skills

Customer Service

Cash Register Operations

Inventory Management

Point of Sales (POS) Systems

Communication Skills

Education

High School Diploma or GED

Tools

Retail Software Tools

Job description

Part-time Hourly Retail Associate

RSR101

• $15 per hour
• Hiring 16 + years old
• Flexible work schedules with opportunities for advancement.
• Wellness time off to support your health and wellness journey.
• Employee Discounts from all our brands including Columbia, prAna, Sorel, and Mountain Hardwear.
• Employee Assistance Programs (EAP) provide access to free mental health services, financial services, discounts on fitness programs, and more!
• Fun, engaging, energetic team focused on helping you grow!

ABOUT THE POSITION

With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye-catching visual displays to addressing customer inquiries to running an efficient checkout process, our associates create memorable customer experiences while simultaneously assisting the Store Leadership team in supporting Columbia Sportswear Company’s mission of “Connecting Active People with Their Passions.”

As a Retail Associate, you will represent our Company, Brands, and products to our consumer. You will serve consumers and share product information to help consumers find products that match their needs. Retail Associates support the flow of products into the store and onto the sales floor to ensure product representation and accessibility to our consumers. You will contribute to store profitability through accurate and efficient process execution and assist the Store Leadership Team in supporting our company mission: "Connecting Active People with Their Passions."

HOW YOU’LL MAKE A DIFFERENCE

• Maintain store and visual merchandising, cleanliness, and safety standards; retrieves merchandise from stock room and other inventory locations to restock the sales floor.
• Performs cash register transactions (e.g., sales, returns, and exchanges) efficiently and accurately; connects consumer to the company loyalty programs.
• Contributes to the profitability of the store by receiving and processing incoming and outgoing products accurately and efficiently.
• Serves consumers by responding to consumer questions regarding product features, benefits, and availability; asks questions to understand consumer’s needs related to merchandise and assists with buying decisions.
• Acquires necessary knowledge about products, policies, procedures, and programs to execute day-to-day operations.

YOU HAVE

• No specific education required (High School Diploma or GED preferred).
• 2 (or less) years of experience in a position or specialization.
• Experience interacting with and serving consumers.
• Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools.
• 16 years of age or older.

JOB CONDITIONS

• Frequently in a more active environment (i.e., requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise.
• Occasionally requires the ability to work in a place.
• Ability to communicate clearly with others.
• Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts.

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.