Retail Assistant Store Manager (Vineland)

New Balance; Orlando (FL); On-site; USD 28,000 - 42,000; Full time

Job summary

New Balance is seeking a full-time Assistant Store Manager for our Vineland Outlet in Florida. The role supports the Store Manager, hires, trains, and develops staff while upholding New Balance values of integrity, teamwork, and total customer satisfaction.

You will help hit financial targets, lead scheduling, payroll, and store operations, and step in when the manager is unavailable. Prior retail leadership and POS proficiency are required; weekend/holiday work is expected.

Qualifications

• Must have 2 years of retail experience; some stores may require more.
• Proficiency with POS systems and Microsoft Office.
• Knowledge of retail operations including sales, service, merchandising, inventory control, and loss prevention.
• Demonstrated ability to lead and work as part of a team.
• Flexibility to work weekends and holidays.

Responsibilities

• Create and maintain a 'Total Customer Satisfaction' culture.
• Help the Store Manager hit financial and operational targets.
• Collaborate with Store Manager and District Manager on sales plans.
• Coach and develop staff; lead when Store Manager is unavailable.
• Coordinate volunteer opportunities to strengthen brand in communities.
• Assist with payroll and staff scheduling.

Skills

Retail leadership

POS systems

Customer service

Inventory control

Team collaboration

Tools

Microsoft Office

Job description

Who We Are:

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

Who We Are:

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

This full-time Assistant Store Manager position is based at our Vineland Outlet location.

JOB MISSION

The role of a Retail Assistant Store Manager is to support the sales goals and operational duties of the Store Manager. They also help hire, train, and develop staff while cultivating a culture that reflects the core values of New Balance (integrity, teamwork, and total customer satisfaction). In the absence of the Store Manager, the ASM steps into their shoes and runs the store.

Major Accountabilities

• Create and maintain a "Total Customer Satisfaction" culture
• Help your Store Manager hit financial marks and operational objectives
• Collaborate with Store Manager and District Manager to execute strategic sales plans
• Be a leader! Coach and develop your staff; their success = your success
• Help coordinate volunteer opportunities to build our brand within the communities we serve
• Assist with processing payroll and writing schedules for store associates
• Step up to lead the team when Store Manager is unavailable

Requirements For Success

• Must be 18 years of age or older.
• 2 years’ retail experience (some stores in higher volume areas may require more)
• Proficiency with POS systems and Microsoft Office
• Knowledge of retail operations such as sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention
• Demonstrated ability to lead and be part of a team
• Willingness to work a flexible schedule to meet the demands of a thriving retail business, which may entail working on weekends and holidays
• Ability to lift 4 lbs. constantly; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; frequently climb and descend stairs (depending on location)

Vineland, FL Retail Only Pay Range: $20.30 - $25.35 - $30.40 Hourly (actual base pay varying based upon, but not limited to, relevant experience, time in role, internal equity, geographic location, and more.).

Regular Associate Benefits

Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks – opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs – that encourage our associates to grow personally as they develop professionally. You’ll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword – it’s part of our culture.

Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.

Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.

Equal Opportunity Employer

New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.