Retail Sales Associate (PT)- Vineland

New Balance Athletics, Inc.; Orlando (FL); On-site; USD 19,286 - 26,449; Part time

Benefits offered by this job

Medical insurance options

401K

$1,000 yearly lifestyle reimbursement

Tuition reimbursement

Vacation time

Job summary

A reputable sports brand is looking for Retail Sale Associates in Orlando, Florida. Responsibilities include providing excellent customer service, ensuring the store is organized, and assisting with fitting customers. Ideal candidates should possess strong communication skills and be willing to work flexible hours. The position offers a pay range of $14.00 - $19.20 hourly and a comprehensive benefits package, including medical insurance and vacation time.

Qualifications

• Must be 18 years of age or older.
• Past retail experience preferred, but not necessary.
• Willingness to work a flexible schedule that may include weekends and holidays.

Responsibilities

• Provide customer service using proper selling techniques and product knowledge.
• Correctly measure and fit customers with appropriate products.
• Keep the store neat, organized, and well-stocked.

Skills

Customer service

Verbal communication

Team collaboration

Basic math

Job description

Job Mission

Retail Sale Associates ensure our retail stores operate smoothly and provide exemplary customer service. Educated with expert product knowledge, they utilize proper selling techniques to assist customers throughout every step of the transaction process, always positively representing the New Balance brand.

Major Accountabilities

• Provide customer service using proper selling techniques, product knowledge, and the GUEST service model:
  • Greet and make customer contact
  • Understand the customer's needs
  • Educate the customer on product features and benefits
  • Solve any customer problems/answer any questions
  • Transact the sale through suggestive selling, multiple selling, and effective closing
• Correctly measure and fit customers with appropriate NB product
• Inform customers about any promotions we have running
• Keep the floor always looking its best - neat, organized, and well stocked
• Make sure items are labeled and price marked properly
• Protect our products by greeting customers, attaching/detaching security tags, monitoring floor merchandise, reporting shrinkage and security violations, etc.
• Follow safety regulations, including proper lifting procedures and timely reporting of all accidents and near misses

Requirements for Success

• Must be 18 years of age or older.
• Should be a people person!
• Past retail experience preferred, but not necessary
• Strong customer service and verbal communication skills
• Demonstrated ability to flourish in a team environment
• Familiarity with cash register functions
• Ability to quickly perform basic math
• Willingness to work a flexible schedule that may include weekends and holidays
• Ability to: lift 4 lbs. frequently; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; climb and descend stairs frequently (depending on location)

Vineland, FL Retail Only Pay Range: $14.00 - $16.00 - $19.20 Hourly (actual base pay varying based upon, but not limited to, relevant experience, time in role, internal equity, geographic location, and more.)

Benefits

Regular Associate Benefits: New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks – opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs – that encourage our associates to grow personally as they develop professionally. You'll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work‑life balance is more than just a buzzword – it's part of our culture.

Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.

Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.

Equal Opportunity Employer

New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.