Retail Assistant Store Manager-SHORT PUMP TOWN CENTER

Bath & Body Works, Inc.; Richmond (VA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Retail Assistant Store Manager to help lead a dynamic team in delivering outstanding customer experiences. This role offers the chance to inspire and develop associates while driving sales and enhancing customer engagement. With a focus on fostering a customer-centric culture, you will work closely with the Store Manager to achieve performance goals and create a loyal customer base. Join a company that values diversity and inclusion, and enjoy a supportive environment where you can grow and thrive in your career. If you are passionate about retail and leadership, this opportunity is perfect for you.

Benefits

On-demand access to earned wages

Tuition-free education

40% merchandise discount

Mental health and wellbeing support

Paid time off

Paid maternity and parental leave

Qualifications

• Experience in leading teams in a customer-focused sales environment.
• Strong communication skills and ability to coach associates.

Responsibilities

• Attract, hire, and develop top talent for the store.
• Deliver exceptional customer experiences and drive sales results.

Skills

Team Leadership

Sales Strategy

Customer Engagement

Communication Skills

Coaching

Education

High School Diploma or GED

Job description

Retail Assistant Store Manager - SHORT PUMP TOWN CENTER

Join to apply for the Retail Assistant Store Manager - SHORT PUMP TOWN CENTER role at Bath & Body Works.

Description
At Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. Our store leaders are the front line of our field leadership team: they’re retail and customer-savvy, dedicated brand ambassadors who thrive on the connections we make with our customers. As an Assistant Store Manager, you will enjoy the opportunity to work in partnership with the Store Manager to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth across Bath & Body Works.

Responsibilities

• Attract, hire, develop, inspire, and retain top talent.
• Teach, coach, and train to improve the success and selling potential of all associates.
• Effectively and fairly lead and drive high-performance of all associates.
• Set and reinforce clear and concise performance expectations, results goals, and accountability with all associates.
• Build a highly satisfied and loyal customer base through engagement, conversion, and gathering customer phone and e-mail information.
• Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus.
• Implement and sustain magazine direction to optimize business and bring the product story to life.
• Consistently lead the focus on delivering emotionally engaging customer experiences while implementing sales strategies.
• Partner with the members of the sales leadership team to support action plans that optimize results and ensure effective execution of operational activities.
• Maintain policies and procedures.
• Incorporate asset protection and safety messages into daily operations.

Qualifications

• Prior experience in leading teams in a customer-based sales environment.
• Proven track record driving sales results.
• Strong communication skills and ability to foster a customer-centric selling culture.
• Able to provide in-the-moment coaching to associates.
• Availability for varied weekly shifts including weekends, closing, and peak periods.
• Prior sales management experience preferred.

Education

• High School Diploma or GED Certificate.

Core Competencies

• Lead with Curiosity & Humility.
• Build High Performing Teams for Today & Tomorrow.
• Influence & Inspire with Vision & Purpose.
• Observe, Engage & Connect.
• Strive to Achieve Operational Excellence.
• Deliver Business Results.

Benefits
Bath & Body Works associates are the heart of our business. That’s why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include:

• On-demand access to your earned wages through DailyPay.
• Tuition-free education offered in partnership with Guild from more than 140 programs across 30+ colleges and universities.
• 40% merchandise discount and free product.
• Competitive, performance-based compensation and bonus incentive programs for sales leadership positions.
• No-cost mental health and wellbeing support for all associates.
• Opportunity for paid time off and additional family benefits including paid maternity and parental leave.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required.

We are an equal opportunity and affirmative action employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status, or any other legally protected status.