Retail Assistant Store Manager - Rome Store

Goodwill of North GA; Rome (GA); On-site; USD 46,000 - 57,000; Full time

Job summary

Goodwill of North Georgia is seeking an Assistant Store Manager for the Rome store. You will help hire, train and supervise staff, lead meetings, and drive customer and donor satisfaction while maintaining merchandising displays and adhering to cash-handling policies.

The role involves 45+ hour weeks, seven-day operation, and opportunities to advance as you progress. Prior experience in retail and a strong team leadership mindset are essential.

Qualifications

• 2+ years experience supervising 15+ employees in food services, manufacturing, production or retail or 1 year with training completed.

Responsibilities

• Assist Store Manager in running the store, including hiring, training, motivating and supervising staff.
• Lead meetings and help the store meet customer and donor satisfaction standards.
• Maintain displays and merchandising presentations and ensure cash handling per policy.

Skills

Staff leadership

Customer service

Interpersonal skills

Written communication

Education

Bachelor's degree in Marketing, Sales, Retail, Finance, Mathematics, Accounting, or Economics

Tools

MS Office

POS systems

Job description

Retail Assistant Store Manager - Rome Store

Job Category: Managers

Requisition Number: RETAI022714

• Posted : September 23, 2026
• Full-Time
• Salary : $51,500 USD per year

Locations

Showing 1 location

154 Hicks Drive
Rome, GA 30161, USA

Description

Requirements:

• 2+ years experience in supervision of 15 or more employees in food services, manufacturing, production or retail. Alternatively, one year of supervision experience with successful completion of Goodwill assigned training
• Or a Bachelor's degree in Marketing, Sales, Retail, Finance, Mathematics, Accounting, or Economics plus 1 year of supervisory experience in logistics, retail, warehouse, fast food, restaurants, B2B accounts, corporate/service industry or any other relevant industry.
• Or 4+ years of military service with one or more years of supervisory experience in lieu of either of the above
• Strong interpersonal and written communication skills
• Demonstrated skills in operating personal computers, Previous POS or sell systems, and various software packages including MS office.
• A driver's license and dependable transportation and communication devices

Preferences:

• Bilingual language skills are a plus.
• Previous military experience

What you'll be doing:

As an Assistant Store Manager, you will assist the Store Manager in running the store. This means hiring, training, motivating and supervising staff. You'll lead meetings, help the store meet its customer and donor satisfaction standards, maintain displays and merchandising presentations, ensure that any cash is handled as per policy and drive the store towards meeting or exceeding its budgeted financial performance. Ongoing training is provided. As you progress in your career you may be offered the opportunity to transfer to other stores.

What you need to know: This is not like other retail jobs. Sure, we work the same 45+ hour weeks and yes, we're open all 7 days, but there's more to it than that. Our products are gently donated items, items that need to be unpacked, sorted, displayed. Its messy. Its dusty. It can be cold in the winter, hot in the summer. The store manager needs to trust you to proactively address situations and resolve them. Thinking ahead and prioritizing are crucial skills here. You need to understand the in-store experience and be able to engage and motivate employees to deliver excellent customer service. We use computers, email, Microsoft Office every day. If you're someone who can keep an eye on the big picture while addressing the day to day work in front of you, you'll do really well here.

Goodwill of North Georgia is an Equal Opportunity Employer. It is the policy of Goodwill to consider applicants based solely on qualifications and merit; without regard to race, color, religion, national origin, sex, age, sexual orientation, disability, or protected veteran status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.