Retail Assistant Store Manager - Northside

Goodwill of North Georgia; Atlanta (GA); On-site; USD 40,000 - 56,000; Full time

Job summary

Goodwill of North Georgia is seeking an Assistant Store Manager to help run a busy store. You will hire, train and motivate staff, lead meetings, and drive customer and donor satisfaction while maintaining displays and cash handling per policy.

The role offers ongoing training and potential opportunities to transfer to other locations as you progress. Candidates should have supervisory experience and strong interpersonal skills in a fast-paced retail environment.

Qualifications

• 2+ years supervising 15+ staff in food services, manufacturing, production or retail or 1 year supervision with Goodwill training completed
• Bachelor's degree plus 1 year supervisory experience in logistics, retail, warehouse, fast food, restaurants, B2B or service industry
• 4+ years of military service with supervisory experience may apply in lieu of other options

Responsibilities

• Assist Store Manager in hiring, training, motivating and supervising staff
• Lead meetings and ensure customer and donor satisfaction standards
• Maintain displays, merchandising, and cash handling per policy
• Support ongoing staff development and potential transfers to other stores

Skills

Staff supervision

Customer service

POS systems

MS Office

Education

Bachelor's degree in Marketing, Sales, Retail, Finance, Mathematics, Accounting, or Economics

Tools

POS systems

MS Office

Job description

Description

Requirements:

• 2+ years experience in supervision of 15 or more employees in food services, manufacturing, production or retail. Alternatively, one year of supervision experience with successful completion of Goodwill assigned training
• Or a Bachelor's degree in Marketing, Sales, Retail, Finance, Mathematics, Accounting, or Economics plus 1 year of supervisory experience in logistics, retail, warehouse, fast food, restaurants, B2B accounts, corporate/service industry or any other relevant industry.
• Or 4+ years of military service with one or more years of supervisory experience in lieu of either of the above

• Strong interpersonal and written communication skills

• Demonstrated skills in operating personal computers, Previous POS or sell systems, and various software packages including MS office.
• A driver's license and dependable transportation and communication devices

Preferences:

• Bilingual language skills are a plus.
• Previous military experience

What you'll be doing:

As an Assistant Store Manager, you will assist the Store Manager in running the store. This means hiring, training, motivating and supervising staff. You'll lead meetings, help the store meet its customer and donor satisfaction standards, maintain displays and merchandising presentations, ensure that any cash is handled as per policy and drive the store towards meeting or exceeding its budgeted financial performance. Ongoing training is provided. As you progress in your career you may be offered the opportunity to transfer to other stores.

What you need to know:

This is not like other retail jobs. Sure, we work the same 45+ hour weeks and yes, we're open all 7 days, but there's more to it than that. Our products are gently donated items, items that need to be unpacked, sorted, displayed. It's messy. It's dusty. It can be cold in the winter, hot in the summer. The store manager needs to trust you to proactively address situations and resolve them. Thinking ahead and prioritizing are crucial skills here. You need to understand the in-store experience and be able to engage and motivate employees to deliver excellent customer service. We use computers, email, Microsoft Office every day. If you're someone who can keep an eye on the big picture while addressing the day to day work in front of you, you'll do really well here.

Goodwill of North Georgia is an Equal Opportunity Employer. It is the policy of Goodwill to consider applicants based solely on qualifications and merit; without regard to race, color, religion, national origin, sex, age, sexual orientation, disability, or protected veteran status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.