Retail Assistant Store Manager - Oakwood

Goodwill of North Georgia; Gainesville (GA); On-site; USD 40,000 - 55,000; Full time

Job summary

Goodwill of North Georgia seeks an Assistant Store Manager for their Gainesville location. This role involves assisting the Store Manager with hiring and training staff, maintaining high standards of customer satisfaction, and managing daily operations in a unique retail environment.

The ideal candidate must have leadership experience and strong communication skills, as well as proficiency in using Microsoft Office and managing cash handling. A reliable driver's license and transportation are also required.

Qualifications

• 2+ years of supervisory experience in food services, retail or similar.
• Strong communication and computer skills required.
• Driver's license and reliable transportation necessary.

Responsibilities

• Assist the Store Manager in running the store.
• Hire, train, and supervise staff.
• Ensure customer satisfaction and meet financial goals.
• Manage cash handling procedures and merchandising.

Skills

Leadership skills

Interpersonal communication

Computer proficiency

Problem-solving

Education

Bachelor's degree in relevant fields

Tools

Microsoft Office

Job description

Requirements

• 2+ years experience in supervision of 15 or more employees in food services, manufacturing, production or retail. Alternatively, one year of supervision experience with successful completion of Goodwill assigned training
• Or a Bachelor's degree in Marketing, Sales, Retail, Finance, Mathematics, Accounting, or Economics plus 1 year of supervisory experience in logistics, retail, warehouse, fast food, restaurants, B2B accounts, corporate/service industry or any other relevant industry.
• Or 4+ years of military service with one or more years of supervisory experience in lieu of either of the above
• Strong interpersonal and written communication skills
• Demonstrated skills in operating personal computers, previous POS or sell systems, and various software packages including MS Office
• A driver's license and dependable transportation and communication devices

Preferences

• Bilingual language skills are a plus.
• Previous military experience

What you'll be doing

As an Assistant Store Manager, you will assist the Store Manager in running the store. This means hiring, training, motivating and supervising staff. You'll lead meetings, help the store meet its customer and donor satisfaction standards, maintain displays and merchandising presentations, ensure that any cash is handled as per policy and drive the store towards meeting or exceeding its budgeted financial performance. Ongoing training is provided. As you progress in your career you may be offered the opportunity to transfer to other stores.

What you need to know

This is not like other retail jobs. Sure, we work the same 45+ hour weeks and yes, we’re open all 7 days, but there’s more to it than that. Our products are gently donated items, items that need to be unpacked, sorted, displayed. It’s messy. It’s dusty. It can be cold in the winter, hot in the summer. The store manager needs to trust you to proactively address situations and resolve them. Thinking ahead and prioritizing are crucial skills here. You need to understand the in‑store experience and be able to engage and motivate employees to deliver excellent customer service. We use computers, email, Microsoft Office every day. If you’re someone who can keep an eye on the big picture while addressing the day to day work in front of you, you’ll do really well here.

Goodwill of North Georgia is an Equal Opportunity Employer. It is the policy of Goodwill to consider applicants based solely on qualifications and merit; without regard to race, color, religion, national origin, sex, age, sexual orientation, disability, or protected veteran status.