Retail Assistant Store Manager - Canton

Goodwill of North Georgia; Canton (GA); On-site; USD 40,000 - 55,000; Full time

Job summary

Goodwill of North Georgia seeks an Assistant Store Manager to support the Store Manager in running the store, hiring, training, motivating and supervising staff, leading meetings, and driving customer and donor satisfaction.

You will manage displays, ensure cash handling per policy, and push toward meeting budgeted financial performance; ongoing training is provided, with potential transfers to other stores as you progress.

Qualifications

• 2+ years supervision of 15+ employees in relevant sectors or 1 year with Goodwill training.
• Bachelor's degree plus 1 year of supervisory experience in logistics/retail or related industry.
• 4+ years of military service with supervisory experience may substitute.

Responsibilities

• Assist Store Manager in hiring, training, motivating and supervising staff.
• Lead meetings and help the store meet customer and donor satisfaction standards.
• Maintain displays and merchandising presentations; ensure cash handling per policy.
• Drive the store toward meeting or exceeding budgeted financial performance; ongoing training.

Skills

Staff supervision

Staff training

Leadership

Education

Bachelor's degree (Marketing, Sales, Retail, Finance, Mathematics, Accounting, or Economics)

Tools

Microsoft Office

Job description

Requirements:

• 2+ years experience in supervision of 15 or more employees in food services, manufacturing, production or retail. Alternatively, one year of supervision experience with successful completion of Goodwill assigned training
• Or a Bachelor's degree in Marketing, Sales, Retail, Finance, Mathematics, Accounting, or Economics plus 1 year of supervisory experience in logistics, retail, warehouse, fast food, restaurants, B2B accounts, corporate/service industry or any other relevant industry.
• Or 4+ years of military service with one or more years of supervisory experience in lieu of either of the above

Preferences:

• Bilingual language skills are a plus.
• Previous military experience

What you'll be doing:

As an Assistant Store Manager, you will assist the Store Manager in running the store. This means hiring, training, motivating and supervising staff. You'll lead meetings, help the store meet its customer and donor satisfaction standards, maintain displays and merchandising presentations, ensure that any cash is handled as per policy and drive the store towards meeting or exceeding its budgeted financial performance. Ongoing training is provided. As you progress in your career you may be offered the opportunity to transfer to other stores.

What you need to know:

This is not like other retail jobs. Sure, we work the same 45+ hour weeks and yes, we're open all 7 days, but there's more to it than that. Our products are gently donated items, items that need to be unpacked, sorted, displayed. It's messy. It's dusty. It can be cold in the winter, hot in the summer. The store manager needs to trust you to proactively address situations and resolve them. Thinking ahead and prioritizing are crucial skills here. You need to understand the in-store experience and be able to engage and motivate employees to deliver excellent customer service. We use computers, email, Microsoft Office every day. If you're someone who can keep an eye on the big picture while addressing the day to day work in front of you, you'll do really well here.

Goodwill of North Georgia is an Equal Opportunity Employer. It is the policy of Goodwill to consider applicants based solely on qualifications and merit; without regard to race, color, religion, national origin, sex, age, sexual orientation, disability, or protected veteran status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.