Retail Assistant Store Manager - Commerce

Goodwill of North Georgia; Commerce (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

Goodwill of North Georgia is looking for an Assistant Store Manager to join their team in Commerce, Texas. In this role, you will assist the Store Manager in hiring, training, and supervising staff to ensure outstanding customer service and store performance.

The ideal candidate will have supervisory experience, strong communication skills, and the ability to manage daily operations effectively. This position requires flexibility, as the work environment can be demanding and requires a proactive approach to challenges.

Qualifications

• 2+ years experience in supervision of 15 or more employees in various industries.
• Bachelor's degree in relevant fields plus 1 year of supervisory experience.
• 4+ years military service with supervisory experience is acceptable.
• Strong interpersonal and communication skills required.
• Experience with computers and software packages is needed.
• Must possess a driver's license and reliable transportation.

Responsibilities

• Assist the Store Manager in running the store.
• Hire, train, motivate and supervise staff.
• Lead meetings and ensure customer satisfaction.
• Maintain displays and manage cash handling.
• Drive the store toward meeting financial performance.

Skills

Interpersonal skills

Written communication skills

Computer skills

Leadership

Education

Bachelor's degree in relevant fields

2+ years of supervisory experience

4+ years of military service

Tools

Microsoft Office

POS systems

Job description

Requirements

• 2+ years experience in supervision of 15 or more employees in food services, manufacturing, production or retail. Alternatively, one year of supervision experience with successful completion of Goodwill assigned training
• Or a Bachelor's degree in Marketing, Sales, Retail, Finance, Mathematics, Accounting, or Economics plus 1 year of supervisory experience in logistics, retail, warehouse, fast food, restaurants, B2B accounts, corporate/service industry or any other relevant industry.
• Or 4+ years of military service with one or more years of supervisory experience in lieu of either of the above
• Strong interpersonal and written communication skills
• Demonstrated skills in operating personal computers, Prior POS or Sell systems, and various software packages including MS Office.
• A driver's license and dependable transportation and communication devices

Preferences

• Bilingual language skills are a plus.
• Previous military experience

What you’ll be doing

As an Assistant Store Manager, you will assist the Store Manager in running the store. This means hiring, training, motivating and supervising staff. You'll lead meetings, help the store meet its customer and donor satisfaction standards, maintain displays and merchandising presentations, ensure that any cash is handled as per policy and drive the store toward meeting or exceeding its budgeted financial performance. Ongoing training is provided. As you progress in your career you may be offered the opportunity to transfer to other stores.

What you need to know

This is not like other retail jobs. Sure, we work the same 45+ hour weeks and yes, we’re open all 7 days, but there’s more to it than that. Our products are gently donated items, items that need to be unpacked, sorted, displayed. It’s messy. It’s dusty. It can be cold in the winter, hot in the summer. The store manager needs to trust you to proactively address situations and resolve them. Thinking ahead and prioritizing are crucial skills here. You need to understand the in-store experience and be able to engage and motivate employees to deliver excellent customer service. We use computers, email, Microsoft Office every day. If you’re someone who can keep an eye on the big picture while addressing the day to day work in front of you, you’ll do really well here.

Goodwill of North Georgia is an Equal Opportunity Employer. It is the policy of Goodwill to consider applicants based solely on qualifications and merit; without regard to race, color, religion, national origin, sex, age, sexual orientation, disability, or protected veteran status.