Retail Assistant Store Manager - Buford

Goodwill of North Georgia; Buford (GA); On-site; USD 42,000 - 54,000; Full time

Job summary

Goodwill of North Georgia is seeking an Assistant Store Manager to help the Store Manager run daily operations and lead a team of staff and volunteers.

You’ll hire, train, motivate and supervise employees, aim for excellent customer service and donor satisfaction, and ensure merchandising and cash handling follow policy while working toward budgeted performance. This is a hands-on position requiring weekends.

Qualifications

• 2+ years supervising 15+ employees in multiple settings or 1 year supervision with Goodwill training.
• Bachelor’s degree plus 1 year supervisory experience in logistics, retail, or related industry.
• 4+ years of military service with supervisory experience in lieu of other requirements.
• Strong interpersonal and written communication skills.
• Experience operating personal computers and various software packages including MS Office.

Responsibilities

• Assist Store Manager in hiring, training, motivating and supervising staff.
• Lead meetings and help the store meet customer and donor satisfaction standards.
• Maintain displays and merchandising presentations; ensure cash handling per policy and drive toward budgeted performance.

Skills

Interpersonal skills

Written communication

PC & software proficiency

Driver's license

Education

Bachelor's degree in Marketing or related field

Tools

POS systems

Microsoft Office

Job description

• 2+ years experience in supervision of 15 or more employees in food services, manufacturing, production or retail. Alternatively, one year of supervision experience with successful completion of Goodwill assigned training
• Or a Bachelor’s degree in Marketing, Sales, Retail, Finance, Mathematics, Accounting, or Economics plus 1 year of supervisory experience in logistics, retail, warehouse, fast food, restaurants, B2B accounts, corporate/service industry or any other relevant industry.
• Or 4+ years of military service with one or more years of supervisory experience in lieu of either of the above
• Strong interpersonal and written communication skills
• Demonstrated skills in operating personal computers, Previous POS or sell systems, and various software packages including MS office.
• A driver's license and dependable transportation and communication devices

Requirements

• 2+ years experience in supervision of 15 or more employees in food services, manufacturing, production or retail. Alternatively, one year of supervision experience with successful completion of Goodwill assigned training
• Or a Bachelor’s degree in Marketing, Sales, Retail, Finance, Mathematics, Accounting, or Economics plus 1 year of supervisory experience in logistics, retail, warehouse, fast food, restaurants, B2B accounts, corporate/service industry or any other relevant industry.
• Or 4+ years of military service with one or more years of supervisory experience in lieu of either of the above
• Strong interpersonal and written communication skills
• Demonstrated skills in operating personal computers, Previous POS or sell systems, and various software packages including MS office.
• A driver's license and dependable transportation and communication devices

Preferences

• Bilingual language skills are a plus.
• Previous military experience

What You’ll Be Doing

As an Assistant Store Manager, you will assist the Store Manager in running the store. This means hiring, training, motivating and supervising staff. You’ll lead meetings, help the store meet its customer and donor satisfaction standards, maintain displays and merchandising presentations, ensure that any cash is handled as per policy and drive the store towards meeting or exceeding its budgeted financial performance. Ongoing training is provided. As you progress in your career you may be offered the opportunity to transfer to other stores.

What you need to know:

This is not like other retail jobs. Sure, we work the same 45+ hour weeks and yes, we’re open all 7 days, but there’s more to it than that. Our products are gently donated items, items that need to be unpacked, sorted, displayed. It’s messy. It’s dusty. It can be cold in the winter, hot in the summer. The store manager needs to trust you to proactively address situations and resolve them. Thinking ahead and prioritizing are crucial skills here. You need to understand the in-store experience and be able to engage and motivate employees to deliver excellent customer service. We use computers, email, Microsoft Office every day. If you’re someone who can keep an eye on the big picture while addressing the day to day work in front of you, you’ll do really well here.

Does this sound like a place for you?

Thank you for your time and your interest in Goodwill of North Georgia.

Goodwill of North Georgia is an Equal Opportunity Employer. It is the policy of Goodwill to consider applicants based solely on qualifications and merit; without regard to race, color, religion, national origin, sex, age, sexual orientation, disability, or protected veteran status.