Retail Assistant Store Manager - Merrell

FashionUnited; Georgia; On-site; USD 48,000 - 68,000; Full time

Job summary

Wolverine Worldwide, home to Merrell, seeks a Retail Assistant Store Manager to lead a dynamic team and uphold exceptional customer service in a fast-paced environment.

In this role you will partner with the Store Manager to drive sales, manage stock and visual merchandising, and deliver memorable brand experiences while coaching colleagues to meet KPIs and brand standards.

Qualifications

• Experience in fast-paced customer-facing environment.
• Leadership or supervisory experience preferred.
• Flexible and adaptable in a fast-paced environment.
• Willingness to work mornings, evenings, weekends and holidays.
• Passion for brands and brand lifestyles.
• Self-starter and ambitious—motivated to achieve and exceed store targets.
• Ability to work under pressure and manage multiple tasks at once.

Responsibilities

• Be a role model – motivate and engage your team to bring to life the brand values every day, while fostering an inclusive and positive working atmosphere and celebrating success.
• Deliver outstanding service to all customers and demonstrate role‑model behaviours for the whole team.
• Assist in driving sales, maintaining commercial standards, and ensuring compliance with established policies and procedures.
• Communicate efficiently on the floor and behind the scenes, developing and maintaining relationships across the business, with customers and community partners.
• Partner with the Store Manager to generate innovative and engaging marketing ideas.
• Take ownership of stock management and visual merchandising, contributing to and delivering on store KPIs.
• As the product expert and trainer, educate your team and advise customers.
• Foster a supportive, productive, and inclusive environment that promotes teamwork and accountability.
• Support the store management team in all aspects of running the store: opening and closing, cash handling, stock control, merchandising, and maintaining a clean, well‑presented store.
• Create amazing experiences for customers through authentic service that leaves a lasting impression.
• Maintain compliance with company policies, including health and safety regulations.

Skills

Customer-facing experience

Leadership experience

Adaptability

Flexible schedule

Brand passion

Self-motivation

Multitasking under pressure

Education

High School Diploma or equivalent

Job description

Retail Assistant Store Manager - Merrell

Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, and a rock-solid infrastructure, Wolverine Worldwide is dedicated to advancing brands such as Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Wolverine Worldwide’s continued success is driven by our simple mission: we empower, engage and inspire our consumers – every step of the way.

As an Assistant Manager, you are always on hand to resolve issues and identify fresh ways of doing things. You are loyal and passionate about your customers and your team. Partnering with your manager gives you the chance to make your mark on the store, and with opportunities to grow within the company, this is an ideal role for someone looking to learn more about retail management and develop within the management team. This role plays an integral support role to the Store Manager in managing overall operations, driving sales alongside KPIs, and leading and developing a cohesive team that can deliver memorable experiences for all our consumers.

Key Responsibilities

• Be a role model – motivate and engage your team to bring to life the brand values every day, while fostering an inclusive and positive working atmosphere and celebrating success.
• Deliver outstanding service to all customers and demonstrate role‑model behaviours for the whole team.
• Assist in driving sales, maintaining commercial standards, and ensuring compliance with established policies and procedures.
• Communicate efficiently on the floor and behind the scenes, developing and maintaining relationships across the business, with customers and community partners.
• Partner with the Store Manager to generate innovative and engaging marketing ideas.
• Take ownership of stock management and visual merchandising, contributing to and delivering on store KPIs.
• As the product expert and trainer, educate your team and advise customers.
• Foster a supportive, productive, and inclusive environment that promotes teamwork and accountability.
• Support the store management team in all aspects of running the store: opening and closing, cash handling, stock control, merchandising, and maintaining a clean, well‑presented store.
• Create amazing experiences for customers through authentic service that leaves a lasting impression.
• Maintain compliance with company policies, including health and safety regulations.

Knowledge, Skills, and Abilities Required

• Previous experience working in a fast‑paced, customer‑facing environment.
• Leadership or supervisory experience preferred, but not essential.
• Flexible and adaptable, comfortable working in a fast‑paced environment.
• Flexible schedule and availability to work mornings, evenings, weekends and holidays.
• Passion for our brands and brand lifestyles.
• Self‑starter and ambitious – motivated to achieve and exceed store targets for your team and store.
• Ability to work under pressure and manage multiple tasks at once.

Working Conditions

• Retail environment.

US Candidates Only

• Performing duties consistent with the Company’s AAP/EEO goals and policies.
• High School diploma or equivalent.

The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required.

Wolverine Worldwide, Inc. is committed to creating a company that is as diverse as our consumers. We value the differences in one another and believe our differences make us stronger. Our diverse and inclusive corporate culture starts with the recruitment process. We are committed to being an equal opportunity employer. We aim to create equal opportunities for our associates, customers, and suppliers regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other legally protected characteristic.