Retail Assistant Store Manager: Lead Teams & Service

Lovisa Pty Ltd; Raleigh (NC); On-site; USD 42,000 - 66,000; Full time

Job summary

Lovisa Pty Ltd in Raleigh, NC is seeking a proactive Assistant Store Manager to help lead our retail team in delivering exceptional customer experiences while supporting daily operations and achieving store goals.

You will coach and develop associates, drive sales, manage schedules and inventory, ensure visual merchandising standards, and uphold brand values in a fast-paced environment.

Qualifications

• 2+ years retail management experience.
• Strong problem-solving and decision-making abilities.
• Excellent interpersonal and communication skills.
• Demonstrated leadership capabilities.
• Flexible availability including evenings, weekends, and holidays.
• Physical ability to perform tasks like standing, lifting, and moving merchandise.
• Embody company values and culture.
• Stay current with fashion trends and product knowledge.

Responsibilities

• Support Store Manager in training, coaching, and developing store associates.
• Foster effective communication across all team members.
• Lead by example in providing outstanding customer service.
• Assist in recruiting, hiring, and onboarding new team members.
• Drive sales performance through team motivation and leadership.
• Execute opening/closing protocols and inventory control.
• Oversee shipments and merchandise flow; maintain visual standards.
• Create an engaging shopping environment; resolve customer concerns.

Skills

Retail management

Leadership

Customer service

Communication

Team coaching

Flexibility

Fashion awareness

Problem solving

Job description

Lovisa Pty Ltd in Raleigh, NC is seeking a proactive Assistant Store Manager to help lead our retail team in delivering exceptional customer experiences while supporting daily operations and achieving store goals.

You will coach and develop associates, drive sales, manage schedules and inventory, ensure visual merchandising standards, and uphold brand values in a fast-paced environment.