Retail Assistant Store Manager - Lead, Sell, Inspire

Lovisa Pty Ltd; Madison (WI); On-site; USD 42,000 - 55,000; Full time

Job summary

Lovisa Pty Ltd in Madison, WI is seeking an energetic Assistant Store Manager to help lead our fashion retail team, enhance customer experiences, and support daily operations. You will work closely with the Store Manager to drive sales, training, and store standards.

The role requires a minimum of 2+ years in retail management, strong leadership, excellent communication, and the ability to thrive in a fast-paced environment, including evenings, weekends, and holidays.

Qualifications

• 2+ years retail management experience.
• Strong problem-solving and decision-making abilities.
• Excellent interpersonal and communication skills.
• Demonstrated leadership capabilities.
• Passion for retail and fashion.

Responsibilities

• Support Store Manager in training, coaching, and developing store associates.
• Foster effective communication across all team members.
• Lead by example in providing outstanding customer service.
• Assist in recruiting, hiring, and onboarding new team members.
• Drive sales performance through team motivation and leadership.
• Execute opening/closing procedures and loss prevention measures.
• Manage inventory control and stockroom organization.
• Oversee merchandise flow and visual merchandising standards.
• Create an engaging shopping environment.
• Resolve customer concerns professionally and efficiently.
• Maintain store appearance and cleanliness.
• Lead team in delivering personalized service.
• Support payroll management and scheduling.
• Maintain accurate financial records and reports.

Skills

Retail management

Customer service

Leadership

Communication

Problem-solving

Adaptability

Job description

Lovisa Pty Ltd in Madison, WI is seeking an energetic Assistant Store Manager to help lead our fashion retail team, enhance customer experiences, and support daily operations. You will work closely with the Store Manager to drive sales, training, and store standards.

The role requires a minimum of 2+ years in retail management, strong leadership, excellent communication, and the ability to thrive in a fast-paced environment, including evenings, weekends, and holidays.