Retail Assistant Store Manager - Lead Big & Tall Customer Experience

dxlcareer; Manchester (CT); On-site; USD 43,000 - 58,000; Full time

Benefits offered by this job

Quarterly bonuses

Job summary

DXL Group is seeking a Retail Assistant Store Manager to build lasting guest relationships through unmatched service in our specialty menswear stores. The role emphasizes coaching a high-performing team, meeting sales goals, and ensuring excellent in-store experiences.

You will train staff, monitor operations, and act as a product knowledge expert across a broad apparel range, including private labels and named brands. Travel to nearby locations may be required.

Qualifications

• High school diploma or equivalent; college degree, a plus
• 1 years of experience in an Assistant Store Manager role
• 2 years of experience in a supervisory role
• Previous involvement working in a commission oriented environment, a plus
• Willingness to travel to neighboring store locations
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Responsibilities

• Ensure each guest feels welcomed by spending quality time, asking questions in order to learn about his/her needs, preferences and lifestyle
• Assist Store Manager by ensuring the store meets sales plans, while monitoring customer service, inventory, expense control, and risk management
• Serve as a product knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing
• Assist with building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures

Skills

Customer service

Coaching

Sales

Product knowledge

Communication

Education

High school diploma or equivalent

College degree (a plus)

Job description

DXL Group is seeking a Retail Assistant Store Manager to build lasting guest relationships through unmatched service in our specialty menswear stores. The role emphasizes coaching a high-performing team, meeting sales goals, and ensuring excellent in-store experiences.

You will train staff, monitor operations, and act as a product knowledge expert across a broad apparel range, including private labels and named brands. Travel to nearby locations may be required.