Retail Assistant Store Manager - Growth, Bonuses & Coaching

DXL Group; Jackson (MS); On-site; USD 32,000 - 46,000; Full time

Job summary

DXL Group, the largest specialty retailer of men's Big +Tall apparel, seeks a Retail Assistant Store Manager who excels in customer service and team coaching to drive results in a fast-paced environment.

You will support the Store Manager by coaching staff, ensuring sales plans are met, monitoring service quality, inventory, and costs, and delivering an unmatched guest experience across our free-standing stores open until 7pm.

Qualifications

• High school diploma or equivalent; college degree, a plus
• 1 years of experience in an Assistant Store Manager role
• 2 years of experience in a supervisory role
• Previous involvement working in a commission oriented environment, a plus
• Willingness to travel to neighboring store locations
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Responsibilities

• Ensure each guest feels welcomed by spending quality time, asking questions in order to learn about his/her needs, preferences and lifestyle
• Assist Store Manager by ensuring the store meets sales plans, while monitoring customer service, inventory, expense control, and risk management
• Serve as a product knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing
• Assist with building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures

Skills

Customer service

Leadership

Coaching

Sales

Education

High school diploma or equivalent

College degree (a plus)

Job description

DXL Group, the largest specialty retailer of men's Big +Tall apparel, seeks a Retail Assistant Store Manager who excels in customer service and team coaching to drive results in a fast-paced environment.

You will support the Store Manager by coaching staff, ensuring sales plans are met, monitoring service quality, inventory, and costs, and delivering an unmatched guest experience across our free-standing stores open until 7pm.