Retail Assistant Store Manager - Americus, Georgia (September '26)

Goodwill Industries of the Southern Rivers; Americus (GA); On-site; USD 24,796 - 35,817; Full time

Benefits offered by this job

Medical, Dental, Vision, and Life ins.

Paid time off (PTO)

401k with company match

Job summary

Goodwill Industries of the Southern Rivers, Americus Retail Store, is hiring an Assistant Manager to oversee store operations and lead the team to meet revenue goals. The role includes scheduling, coaching staff, and ensuring accurate donations processing and merchandising.

You will work full-time with varied shifts, including weekends, and be cross-trained across retail and warehouse functions to support daily operations and customer service excellence.

Qualifications

• Associate degree with two years of management experience; three years of management experience accepted in lieu of degree.
• Basic math skills.
• Basic computer skills.
• Prior experience in retail or customer service.
• Cash handling experience.
• Warehouse experience.
• Ability to lift up to 40 lbs.
• Valid Driver's License.

Responsibilities

• Trains and coaches all team members.
• Supervises customer services, including returns, exchanges, and sales.
• Ensures staffing and scheduling are managed; supplies ordered and housekeeping done.
• Supervises warehouse and receiving to meet month-end goals.
• Oversees donations reception, sorting, cleaning, and pricing.
• Ensures production and sales flow and policies are followed.
• Completes task outlines, safety tests, and online training.
• Opens and closes the store and manages all retail and warehouse operations.

Skills

Team supervision

Customer service

Cash handling

Warehouse experience

Basic math

Basic computer skills

Education

Associate degree or equivalent management experience

Job description

Our retail store provides the fuel, the face, and the gateway to all the awesome services we provide for individuals, families, and organizations in the communities we serve. But what does that mean for you as a team member? It means that you are connected to something bigger than yourself, something that helps shape the community you live in, with the most basic needs of life... the ability to have a productive livelihood.

As an assistant manager, you are responsible for providing supervision and oversight for the store operations. An assistant manager supports leadership in achieving net revenue goals and implements effective scheduling techniques to maximize staff utilization.

Job Details

Assistant Store Manager - Opening September '26

Goodwill Industries of the Southern Rivers - Americus Retail Store

Full-time

The Americus Retail Store located at 1607 E. Lamar Street, Americus, Georgia 31709, is seeking a hardworking and dedicated Assistant Manager.

• Trains and coaches all team members.
• Supervises customer services, including proper returns, exchanges, and sales
• Ensures staffing and schedule are managed properly, supplies are ordered and available, and housekeeping is performed properly
• Supervises warehouse and receiving to ensure month-end goals are met.
• Oversees the production area to ensure donations are properly received, sorted, cleaned, and priced.
• Ensures production is properly merchandised to drive effective sales.
• Ensures the production and sales flow operate effectively and employees are accountable for the company's processes and procedures.
• Completes task outlines, safety tests, and online training.
• Ensures all policies and procedures are executed properly.
• Maintains 24/7 responsibilities to respond to alarm codes, opening, and closing protocols.
• Opens and closes the store and manages all retail and warehouse operations as needed.
• Performs other duties as assigned by the Store Manager.

You will be hired as an Assistant Manager; however, you will be cross-trained and expected to learn and work in all areas of the retail operation.

A full-time position averages 30-40 hours per week. Hours will fluctuate based on business needs (e.g., seasonal changes, donation volumes). Operating days will vary by store location. The Assistant Manager must be available to work any shift Monday through Sunday.

Requirements

• Associate degree with two years of management experience. Three years of management experience, instead of a degree.
• Basic math skills.
• Basic computer skills.
• Prior experience working in a retail or customer service-related environment.
• Cash handling experience.
• Warehouse experience.
• Ability to lift up to 40 lbs.
• Valid Driver's License.

Goodwill Industries of the Southern Rivers, Inc. is committed to our mission of Developing People, Changing Lives, and Building Communities. We seek to empower people with skills and opportunities to live fulfilled lives. We achieve our mission and vision through our values of Honesty, Integrity, Respect, Excellence, and Service. At Goodwill Industries of the Southern Rivers, Inc., we strive to hire individuals who live by our values and believe in our mission.

We Offer a Competitive Benefits Package Including

• Paid at an hourly rate.
• Medical, Dental, Vision, and Life insurance
• A generous paid time off (PTO) plan
• 401k with a company match