Retail Assistant Store Manager - 3138

Cash America International, Inc.; Hamilton (OH); On-site; Full time

Job summary

An established industry player is seeking a dynamic Retail Assistant Store Manager to join their team. This role involves overseeing daily operations, promoting a positive work environment, and ensuring customer satisfaction. With a competitive hourly wage and the potential for commissions, this position offers a unique opportunity to lead a team while maximizing financial goals. The company provides comprehensive benefits, including medical coverage, vacation time, and tuition reimbursement, making it an attractive place to grow your career. If you're ready to take on a leadership role in a customer-focused environment, this is the perfect opportunity for you.

Benefits

Comprehensive Medical, Dental, Vision, Life Insurance

Flexible Working Hours

Earned Wage Access

Unlimited Commission

Paid Vacation

Sick/Personal Leave

Employee Discounts

Tuition Reimbursement

401k Program

Pet Insurance

Qualifications

• Minimum of 6 months of management or supervisory experience required.
• Ability to lift/carry up to 50 pounds and work flexible hours.

Responsibilities

• Lead daily store operations and ensure customer satisfaction.
• Recruit and train staff while managing financial goals.
• Monitor inventory control and secure customer loans.

Skills

Customer Service

Supervisory Skills

Cash Handling

Multi-tasking

Detail-oriented

Organizational Skills

Flexibility

Education

High School Diploma or GED

Tools

Point-of-Sale (POS) Systems

Job description

We are currently looking for the right

Retail Assistant Store Manager

to join our Team!

$13.00 to $17.00 per hour

We offer an easily achievable commission structure that pays you for every transaction you process!

Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $2.65 per hour ON TOP OF YOUR HOURLY RATE.

Perks and Benefits

1. Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
2. The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
3. Our Earned Wage Access program is available to all employees on the second (2nd) day of employment. Employees have access to withdraw (up to) 50% of the wages earned up to seven (7x) times in a payroll cycle.
4. The ability to earn unlimited commission above your hourly base rate.
5. VACATION: Employees are granted one week of paid vacation after completing six months of active, full-time service. Eligible employees are provided an additional week (40 hours) of vacation after completing one (1) year of active employment and two (2) weeks (80 hours) of vacation on each anniversary date thereafter.
6. SICK/PERSONAL: Eligible employees are granted 8 hours (after 6 months of employment) to be used before their first (1st) anniversary and granted 16 hours each anniversary thereafter (years 2-5).
7. Employee discounts are available to all employees on the first day of active employment.
8. Tuition Reimbursement with FirstCash Education (allowing UP TO $2,000 per semester) is available to full-time employees who meet the minimum program requirements.
9. Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks!
10. Auto-enrollment in the FirstCash 401k program after six (6) months of employment.
11. Access to the FirstCash Pet Insurance program.

Position Summary:

We are seeking an Assistant Store Manager with a minimum of six (6+) months of management/3rd key experience. Assistant Store Managers are accountable for the day-to-day operations of the store and promoting a positive/productive environment. This position will partner with the Store Manager to lead and develop store employees, recruit, and retain top talent, maximize financial goals, and manage Customer Relations / Customer Satisfaction.

This position offers an hourly wage, PLUS Assistant Store Managers earn commission based on productivity and a bonus based on store performance!

Responsibilities of an Assistant Store Manager are:

1. Facilitate a customer-centric environment by engaging customers in a friendly and professional manner.
2. Monitor and assist in the training of Pawnbrokers.
3. Recruit top talent by sourcing candidates through company-prescribed channels.
4. Open and close the store, including cash drawers and merchandise.
5. Ensure asset protection through inventory control and securing customer loans.
6. Administer processes and procedures within the store.
7. Evaluate the store's financial statements and drive profitability.
8. Ensure that operating standards meet or exceed FirstCash standards.
9. Monitor loan qualification and buying processes.
10. Complete assigned tasks and training for self-development.
11. Communicate clearly with employees.
12. Remain up-to-date on product knowledge.
13. The Assistant Store Manager acts as manager on duty in the absence of the Store Manager.
14. Other related duties as assigned.

Minimum Requirements & Qualifications

1. Must be willing and able to perform duties for extended periods of time.
2. Must be willing and able to lift/carry up to 50 pounds.
3. Demonstrated ability to effectively supervise others.
4. Ability to work with firearms and to become firearms certified.
5. Minimum Age: 18 years old.
6. High School Diploma, GED, or equivalent experience.
7. Should be able to work in multiple locations, as business needs dictate.
8. Must have the ability to work a flexible retail schedule based on business needs.
9. Computer literate and able to operate Point-of-Sale (POS) systems.
10. Ability to multi-task in a fast-paced environment.
11. Detail-oriented with strong organizational skills.
12. Cash handling experience is required.
13. Ability to work independently with minimal supervision.

Bilingual applicants are encouraged to apply!

Note:The information contained in this description is not intended to be an all-inclusive list of the duties and responsibilities of this job.

Payrates will not be below any applicable local minimum wage requirements.

* Earned Wage Access is a service provided by NetSpend; signup to this program by the employee is required; restrictions and fees apply.

FirstCash Holdings, Inc. is an Equal Opportunity Employer

It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.