We are currently looking for the right
Retail Assistant Store Manager
to join our Team!
$17.00 to $20.00 per hour
We offer an easily achievable commission structure that pays you for every transaction you process!
Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $4.37 per hour ON TOP OF YOUR HOURLY RATE.
Perks and Benefits:
- Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
- The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
- Our Earned Wage Access program is available to all employees on the second (2nd) day of employment.
- Employee discounts are available to all employees on the first day of active employment.
- Tuition Reimbursement with FirstCash Education (allowing UP TO $2,000 per year) is available to full-time employees who meet the minimum program requirements.
- Auto-enrollment in the FirstCash 401k program after six (6) months of employment.
Position Summary:
We are seeking an Assistant Store Manager with a minimum of six (6+) months of management/3rd key experience. Assistant Store Managers are accountable for the day-to-day operations of the store and promoting a positive/productive environment. This position will partner with the Store Manager to lead and develop store employees, recruit, and retain top talent, maximize financial goals, and manage Customer Relations / Customer Satisfaction.
Responsibilities of an Assistant Store Manager:
- Facilitate a customer-centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues.
- Monitor and assist in the training of Pawnbrokers to meet FirstCash standards.
- Recruit top talent through company-prescribed channels.
- Open and close the store, including cash drawers and merchandise counting.
- Ensure asset protection through inventory control and securing customer loans.
- Administer processes within the store, including inventory, loan management, and store systems.
- Evaluate the store's financial statements and drive profitability.
- Ensure that operating standards meet or exceed FirstCash standards.
- Complete assigned tasks and training for self-development as requested.
- Remain up-to-date on product knowledge.
- Other related duties as assigned.
Minimum Requirements & Qualifications:
- Must be willing and able to perform duties for extended periods of time.
- Must be willing and able to lift/carry up to 50 pounds.
- Demonstrated ability to effectively supervise others.
- High School Diploma, GED, or equivalent experience.
- Minimum Age: 18 years old.
- Must have the ability to work a flexible retail schedule, including weekends and holidays.
- Computer literate and able to operate POS systems.
- Excellent work ethic and strong business sense.
Bilingual applicants are encouraged to apply!
Note: The information contained in this description is not intended to be an all-inclusive list of the duties and responsibilities of this job. Management has the discretion to assign/reassign duties at any time.