Retail Assistant Store Manager - Northlake

Goodwill of North Georgia; Tucker (GA); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company in the nonprofit sector is seeking an Assistant Store Manager to support the Store Manager in overseeing daily operations. This role includes hiring and training staff, ensuring high customer satisfaction, and managing store displays. Ideal candidates will have supervisory experience and strong communication skills, with opportunities for career advancement within the organization.

Qualifications

• 2+ years experience supervising 15+ employees in relevant fields.
• Valid driver's license and dependable transportation required.
• Bilingual skills and military experience are preferred.

Responsibilities

• Assist Store Manager in hiring, training, and supervising staff.
• Maintain customer and donor satisfaction standards.
• Oversee displays and merchandising.

Skills

Interpersonal skills

Written communication

Problem-solving

Customer service

Education

Bachelor's degree in Marketing, Sales, Retail, Finance, Mathematics, Accounting, or Economics

Tools

MS Office

POS or sales systems

Job description

Requirements:

• 2+ years experience supervising 15 or more employees in food services, manufacturing, production, or retail, or one year of supervision with successful completion of Goodwill training.
• Bachelor's degree in Marketing, Sales, Retail, Finance, Mathematics, Accounting, or Economics plus 1 year of supervisory experience in logistics, retail, warehouse, fast food, restaurants, B2B, or relevant industry.
• 4+ years of military service with supervisory experience can substitute for the above.
• Strong interpersonal and written communication skills.
• Proficiency in operating personal computers, POS or sales systems, and MS Office.
• Valid driver's license, dependable transportation, and communication devices.

Preferences:

• Bilingual skills are a plus.
• Previous military experience is advantageous.

What you'll be doing:

As an Assistant Store Manager, you will assist the Store Manager in running the store, including hiring, training, motivating, and supervising staff. You will lead meetings, maintain customer and donor satisfaction standards, oversee displays and merchandising, ensure proper cash handling, and help meet financial goals. Ongoing training is provided, with opportunities for transfer to other stores as you advance.

What you need to know:

This role involves working in a dynamic environment with donated items that require unpacking, sorting, and displaying. The environment can be dusty, messy, cold in winter, and hot in summer. Trust, proactive problem-solving, and prioritization are essential. You should understand the in-store experience and motivate staff to deliver excellent customer service. Daily use of computers, email, and Microsoft Office is required. If you can see the big picture while managing daily tasks, you'll excel here.

If this sounds like a good fit, please apply today. Our process takes about 15 minutes. Our recruiting team will contact you within a few days. Thank you for your interest in Goodwill of North Georgia.

Equal Opportunity Statement:

Goodwill of North Georgia is an Equal Opportunity Employer. We consider applicants based on qualifications and merit, without regard to race, color, religion, national origin, sex, age, sexual orientation, disability, or protected veteran status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights under federal employment laws. For more information, review the Know Your Rights notice from the Department of Labor.