Retail Assistant Store Manager - 2028

FirstCash, Inc.; Sparks (NV); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company in retail is seeking an Assistant Store Manager in Sparks, NV. The role involves managing daily operations, team development, and ensuring customer satisfaction. Candidates should have supervisory experience and be able to work a flexible schedule, including weekends. The position offers a competitive hourly wage plus commission and various benefits, including medical coverage and tuition reimbursement.

Benefits

Comprehensive Medical, Dental, Vision, Life Insurance

Paid Vacation

Sick/Personal Leave

Employee Discounts

Tuition Reimbursement

401k Plan

Pet Insurance

Qualifications

• At least 6 months of management experience required.
• Ability to work with firearms and obtain certification.

Responsibilities

• Manage daily store operations and team development.
• Ensure compliance with operational standards.
• Review financial statements to drive profitability.

Skills

Supervisory Skills

Organizational Skills

Analytical Skills

Cash-Handling Skills

Education

High School Diploma or GED

Job description

We offer an easily achievable commission structure that pays you for every transaction you process!

Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $3.53 per hour ON TOP OF YOUR HOURLY RATE.

Perks and Benefits

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Our Earned Wage Access program is available to all employees on the second (2nd) day of employment. Employees can withdraw up to 50% of their earned wages up to seven times per payroll cycle.
• Unlimited commission potential above your hourly base rate.
• VACATION: One week of paid vacation after six months of full-time employment. Additional vacation days accrue after one year and on each anniversary, reaching 120 hours after five years.
• SICK/PERSONAL: 8 hours after 6 months, 16 hours annually thereafter (adjusted per local laws), and 24 hours after five years.
• Employee discounts from day one.
• Tuition Reimbursement up to $2,000 per year with FirstCash Education.
• Access to over 10,000 discounts via FirstCash Perks.
• Auto-enrollment in the 401k plan after six months.
• Access to FirstCash Pet Insurance.

Position Summary

Seeking an Assistant Store Manager with at least 6 months of management experience. Responsible for daily store operations, team development, recruiting, financial goals, and customer satisfaction. Sets a customer-centric tone and partners with the Store Manager to analyze financial statements and promote business growth. Handles jewelry, tools, electronics, firearms (in FFL locations), and more.

This role offers an hourly wage plus commission and performance bonuses. Pay varies based on location, experience, and qualifications.

Responsibilities

• Create a friendly, professional environment addressing customer issues promptly.
• Train and develop pawnbrokers to meet FirstCash standards.
• Recruit top talent through prescribed channels.
• Open and close the store, manage cash and merchandise, and protect assets.
• Control inventory, manage loans, merchandise, and store presentation.
• Review financial statements and drive profitability.
• Ensure compliance with operational standards.
• Monitor loan processes for integrity.
• Complete training and self-development tasks.
• Communicate store goals and standards to employees.
• Act as manager on duty in the absence of the Store Manager.
• Perform other duties as assigned.

Minimum Requirements & Qualifications

• Ability to perform physical tasks including standing, walking, lifting up to 50 lbs.
• Proven supervisory skills.
• Ability to work with firearms and obtain certification.
• Minimum age 18, high school diploma or GED.
• Flexible working location and schedule, including weekends and holidays.
• 40+ hours/week, based on business needs.
• Computer literacy, POS operation, multitasking in fast-paced settings.
• Strong organizational, analytical, and cash-handling skills.
• Ability to work independently and with a strong work ethic.

Bilingual applicants are encouraged. Assistant Managers can earn 2-8% commission based on gross profit, with details provided during interviews.

Note: Duties may change; employment is subject to arbitration agreement. Pay rates will meet local minimum wage laws. Earned Wage Access is provided by NetSpend, with restrictions and fees. The 401k plan is available to employees 21+.

Application submission indicates consent to receive communications from the FirstCash Talent Acquisition Team, with options to unsubscribe. For more info, see https://firstcash.com/privacy-policy.

FirstCash Holdings, Inc. is an Equal Opportunity Employer

We provide equal employment opportunities regardless of age, race, gender, disability, or other protected characteristics, and offer reasonable accommodations as needed.