Retail Assistant Store Manager 1

Goodwill Industries of Northwest NC; King (NC); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking Retail Assistant Managers who are committed to customer service and teamwork. In this role, you will lead by example, ensuring that production and sales goals are met while fostering a positive work environment. With a focus on integrity and accountability, you will manage daily operations, including cash handling and staff management. This position offers competitive pay and the opportunity to make a real difference in your community through meaningful work. If you have a passion for retail and leadership, this is the perfect opportunity for you!

Qualifications

• 3+ years of retail experience, including supervisory roles.
• Experience as a key holder is preferred.

Responsibilities

• Lead staff to meet production and sales goals.
• Create a positive store environment for staff and customers.
• Manage payroll and timekeeping.

Skills

Customer Service

Team Leadership

Retail Management

Cash Handling

Education

High School Diploma or equivalent

Job description

Use your skills to transform your local community. Goodwill Industries of Northwest North Carolina offers numerous career opportunities with competitive pay, excellent benefits, and the reward of knowing your hard work is helping others.

WHY WORK FOR GOODWILL?

Goodwill Industries of Northwest North Carolina, Inc. (Goodwill) is a 501(c)(3) nonprofit organization headquartered in Winston-Salem, NC. We employ more than 1,100 team members dedicated to providing employment and training services that help people find jobs and achieve financial stability. With 51 retail stores, 20 career centers, and dozens of attended donation centers across a 31-county territory, Goodwill offers a wide range of career opportunities.

At Goodwill, our work makes a difference in the lives of the individuals we serve and in our community. Our business operations provide stability that many nonprofits lack when solely funded by outside sources. Our employees enjoy excellent benefits and a professional, fast-paced, and fulfilling work environment.

Our organization’s values—Living the Mission, Promoting Teamwork, Driving Improvement, Taking Responsibility, and Respecting Others—shape our culture and guide our interactions with program participants, customers, and each other.

Want to learn more about Goodwill? Visit our website: https://www.goodwillnwnc.org/about/

JOB DESCRIPTION

Our Retail Assistant Managers lead by example through fair delegation and hands-on work in every store area. They demonstrate a commitment to friendly customer service and teamwork. They act with integrity, following company guidelines in letter and spirit, and hold associates and themselves accountable for meeting company goals. They treat all staff with respect and fairness, showing integrity and resourcefulness in a fast-paced environment.

The responsibilities of Retail Assistant Managers include:

1. Ensuring production and sales goals are met by staff.
2. Creating a positive store environment for staff and customers.
3. Managing payroll and timekeeping.
4. Assisting in achieving production and sales targets.
5. Closing the store, reconciling cash with daily sales reports, and securing the facility at night.
6. Handling cash register operations and customer service.
7. Receiving, pricing, and stocking donations, with occasional lifting of up to 50 pounds and frequent lifting of 10-35 pounds.
8. Inspecting, tagging, and hanging textiles and clothing in a production setting.

MINIMUM REQUIREMENTS

Education: High School Diploma or equivalent preferred.

Experience: At least three years of retail experience, including supervisory roles. Experience as a key holder is preferred.

WORK HOURS AND PAY

Stores are open Monday through Saturday from 9 a.m. to 8 p.m. and on Sundays from 1 p.m. onward.

Pay rate: $17.21 per hour.

OTHER INFORMATION

EOE: E-Verify Employer

We are an Equal Opportunity Employer. Applicants will be notified of their rights under federal employment laws. For more information, review the Know Your Rights notice from the Department of Labor.