Retail Assistant Store Manager - 0341

Cash America International, Inc.; Hutto (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team as an Assistant Store Manager where you will lead daily operations and ensure a customer-centric environment. This role offers a competitive hourly wage plus commission opportunities, allowing you to earn based on your performance. With a focus on developing talent and maximizing financial goals, you'll play a key role in fostering a positive workplace culture. Enjoy a range of perks including medical benefits, vacation time, and tuition reimbursement. If you're ready to take your retail career to the next level, this position is perfect for you!

Benefits

Comprehensive Medical, Dental, Vision, Life Insurance

Paid Vacation

Sick/Personal Leave

Employee Discounts

Tuition Reimbursement

401k Program

Earned Wage Access

Unlimited Commission Potential

Flexible Working Hours

Pet Insurance

Qualifications

• Minimum 6 months of management or 3rd key experience required.
• Ability to work flexible retail schedules, including weekends.

Responsibilities

• Lead daily store operations and ensure customer satisfaction.
• Recruit and train store employees to meet company standards.
• Manage cash drawer and ensure compliance with procedures.

Skills

Customer Service

Management Skills

Cash Handling

Point-of-Sale (POS) Systems

Analytical Skills

Organizational Skills

Multi-tasking

Firearms Certification

Education

High School Diploma or GED

Tools

Point-of-Sale (POS) Systems

Job description

We are currently looking for the right

Retail Assistant Store Manager

to join our Team!

$17.00 to $20.00 per hour

We offer an easily achievable commission structure that pays you for every transaction you process!

Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $2.14 per hour ON TOP OF YOUR HOURLY RATE.

Perks and Benefits:

1. Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
2. The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
3. Our Earned Wage Access* program is available to all employees on the second (2nd) day of employment.
4. Unlimited commission potential above your hourly base rate.
5. VACATION: One week of paid vacation after six months of active, full-time service, with additional vacation granted based on tenure.
6. SICK/PERSONAL: Eligible employees are granted 8 hours after 6 months of employment, with additional hours granted each anniversary thereafter.
7. Employee discounts available from the first day of active employment.
8. Tuition Reimbursement with FirstCash Education (up to $2,000 per year) for full-time employees meeting program requirements.
9. Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks!
10. Auto-enrollment in the FirstCash 401k program after six months of employment.
11. Access to the FirstCash Pet Insurance program.

Position Summary:

We are seeking an Assistant Store Manager with a minimum of six (6+) months of management/3rd key experience. Assistant Store Managers are accountable for the day-to-day operations of the store and promoting a positive/productive environment. This position will partner with the Store Manager to lead and develop store employees, recruit, and retain top talent, maximize financial goals, and manage Customer Relations/Customer Satisfaction.

This position offers an hourly wage, PLUS Assistant Store Managers earn commission based on productivity and a bonus based on store performance! The actual pay will be based on various factors, such as work location, qualifications, and experience.

Responsibilities of an Assistant Store Manager:

1. Facilitate a customer-centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues.
2. Monitor and assist in the training of Pawnbrokers to meet FirstCash standards.
3. Recruit top talent through company-prescribed channels.
4. Open and close the store, including cash drawer management and ensuring all procedures are followed.
5. Ensure asset protection through inventory control and securing customer loans.
6. Administer processes within the store, including inventory, loan management, and store presentation.
7. Evaluate financial statements and drive profitability through communication and goal setting.
8. Ensure that operating standards meet or exceed FirstCash standards.
9. Monitor loan qualification and buying processes.
10. Complete assigned tasks and training for self-development.
11. Communicate clearly with employees regarding the store’s mission and objectives.
12. Remain up-to-date on product knowledge.
13. Act as manager on duty in the absence of the Store Manager.
14. Other related duties as assigned.

Minimum Requirements & Qualifications:

1. Must be willing and able to perform duties for extended periods, including standing, walking, climbing, and lifting.
2. Must be able to lift/carry up to 50 pounds.
3. Demonstrated ability to supervise others.
4. Ability to work with firearms and become firearms certified.
5. Minimum Age: 18 years old.
6. High School Diploma, GED, or equivalent experience.
7. Ability to work a flexible retail schedule, including weekends and holidays.
8. 40+ hours a week; hours based on business needs.
9. Computer literate and able to operate Point-of-Sale (POS) systems.
10. Ability to multi-task in a fast-paced environment.
11. Detail-oriented with strong organizational skills.
12. Analytical skills.
13. Cash handling experience required.
14. Ability to work independently with minimal supervision.
15. Excellent work ethic and strong business sense.

Bilingual applicants are encouraged to apply!

Commission Plan Information:

The employee commission incentive plan is proprietary to FirstCash. Assistant Store Managers can earn 2-8% commission based on personal performance gross profit.

Note: This description is not an all-inclusive list of duties and responsibilities. Management may assign/reassign duties at any time.

Payrates will not be below any applicable local minimum wage requirements.

* Earned Wage Access is a service provided by NetSpend; signup required; restrictions and fees apply.

** FirstCash 401K program is available to employees 21 years or older.

***Maximum base payrate is based on previous experience and applicable skill sets.

FirstCash Holdings, Inc. is an Equal Opportunity Employer
It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, disability, race, religion, gender, sexual orientation, or any other characteristic protected by law. FirstCash will provide reasonable accommodations for qualified individuals with disabilities.