Retail Assistant Store Manager

Crossroads Trading Co.; Seattle (WA); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company at the forefront of the sustainable fashion movement! As an Assistant Manager, you will play a pivotal role in delivering a fun, fashion-centered shopping experience while supporting your team and driving the store's success. This position not only allows you to engage with customers and lead a dedicated team but also offers clear paths for career advancement. With a commitment to inclusivity and community, you will help shape the future of second-hand retail, all while enjoying a vibrant workplace culture. If you have a passion for fashion and a desire to make a positive impact, this is the perfect opportunity for you!

Benefits

401(k)

401(k) matching

Competitive salary

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Tuition assistance

Vision insurance

Wellness resources

Qualifications

• 1+ year of retail management experience required.
• Must have a good eye for fashion trends.

Responsibilities

• Assist Store Manager with daily operations and team leadership.
• Create a welcoming environment for customers and staff.

Skills

Retail Management Experience

Fashion Sense

Team Leadership

Customer Service

Adaptability

Job description

Benefits:

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Tuition assistance
• Vision insurance
• Wellness resources

The Resale Revolution Starts With You!

Every great team is led by a great leader. As an Assistant Manager, you will assist the Store Manager with day-to-day operations and bring our brand promise to life: to offer a fun, fashion-centered, and affordable shopping experience to our communities. Assistant Managers help drive Crossroads' values- creating an inclusive environment where all feel welcome to enjoy a second-hand shopping and selling experience.

What You’ll Do:

When you join Crossroads, you are joining the sustainable fashion movement and reshaping fashion culture. And you aren’t just impacting the planet’s future- you are impacting your own.

• We have clear paths for promotion and several routes you can take as you embark on your second-hand management journey.
• You’ll learn how to run a second-hand business– you’ll embody an entrepreneurial spirit- learning everything from buying, merchandising and inventory practices to gaining and maintaining the trust of a customer base who has been devoted since day one.

You are:

• A Team Player. You are as enthusiastic about the success of others as you are about your own success.
• Authentic. You are your unique self!
• Fashion-focused. You eat, breathe, and sleep style. Fashion is life.
• Adaptable. You feel comfortable adjusting to changing circumstances and encourage your teammates to do the same. We problem-solve together!
• People-first. You are energized by people. You radiate kindness and positivity! You understand your impact and are someone who uplifts others.
• A Trainer. You enjoy explaining how things work and have patience when teaching others.

You will:

• Engage. You get to meet new people, every day! Lead by example–greet each customer with a smile and welcome them to our store. Create a welcoming, fun, and inclusive environment to shop and work in.
• Prioritize + Delegate. There will be a lot coming your way – from running breaks to noticing lines- you’ll need to use your team to get everything done and run the store like a well-oiled machine!
• Be Customer-focused. You will guide your team to help customers learn how we work and try selling! Each customer has different needs and it’s up to your team to help them out.
• Be a Mentor and Coach. You’ll guide your team members in developing their skills using our training tools and growth plans. Your goal is to support your team!
• Be Transparent. You will have clear and consistent communication with your manager. Partnership is a cornerstone of our leadership philosophy- two heads are better than one! We all bring unique perspectives to problem-solving!
• Have Integrity. You will act with integrity in words and actions- do the right thing and do it right, even when it’s difficult.
• Be Compassionate. You will embody our core values of service, inclusion, and education. It’s important that we connect with all customers and try our best to help them.
• Be Reliable. You will show up to work on time and ready to go!
• Be Flexible. You understand that needs change and evolve throughout the day-you know how to support your team and customer as needed.

Minimum Requirements:

• Prior experience in retail management (1 year+)
• Have a good eye for fashion and current trends.
• Must be able to work a minimum of 31 hours per week.
• Must be authorized to work in the United States.

About Crossroads

One of the first companies to pioneer secondhand clothing as an alternative to traditional retail, Crossroads Trading has been buying, selling, and consigning name brand and designer clothing in a friendly, fun, and fashionable atmosphere since 1991.

Since opening the doors of its first location in the heart of San Francisco’s Fillmore District, Crossroads has expanded over time to 39 retail locations spanning Northern and Southern California, Chicago, Seattle, Portland, Denver, New York, Houston, and Dallas. And in recent years, we have added Sell-By-Mail and Concierge programs to provide convenient new ways for fashionable and eco-conscious customers to sell their gently used clothing.

Crossroads has been featured in Harper’s Bazaar, Teen Vogue, and LA Mag, and is widely recognized as an industry leader in the ‘resale revolution.’

If you like sustainability, fashion, and working in a fun, positive environment, you’ll enjoy a career with us!