Retail Assistant Store Manager

Office Depot; Seattle (WA); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading company in retail is seeking a Retail Assistant Store Manager to enhance customer satisfaction and drive sales. This role involves training staff, ensuring operational efficiency, and fulfilling key carrier responsibilities. The ideal candidate will have strong leadership abilities and a customer-focused mindset, with opportunities for growth within the company.

Benefits

401(k)

Growth opportunities

Qualifications

• 1-3 years of related experience in retail, sales, or supervisory roles.
• Experience in Business, Marketing, or related fields.

Responsibilities

• Drive customer experiences and satisfaction.
• Train and develop associates for a sales-focused environment.
• Ensure safety and security during manager absences.

Skills

Customer-focused

Communication

Leadership

Sales

Adaptability

Education

High School diploma

Bachelor's preferred

Tools

Basic computer skills

Job description

Join to apply for the Retail Assistant Store Manager role at Office Depot.

Overview

The Retail Assistant Store Manager at Office Depot, Inc. plays a pivotal role in driving total sales and service growth within our stores. Your enthusiasm and expertise will help us create and nurture a vibrant sales culture, enhance our store's visual and merchandising standards, freight, and logistics activities, and prioritize unparalleled client satisfaction. The Assistant Manager will help lead a customer-centric environment, engage with the local community, and foster a positive culture aligned with the Office Depot 5C values of Customer, Commitment, Change, Caring, and Creativity. The Retail Assistant Store Manager will be a “Key Carrier” and considered a leader on duty. All Retail Assistant Store Managers must be able to work a flexible schedule that includes evenings, weekends, and occasional holidays. Full-Time Assistant Managers must also perform External Key Carrier responsibilities, including opening and closing the store.

Primary Responsibilities

1. Sales and Service Excellence:
   • Partner with management to drive memorable customer experiences and satisfaction.
   • Ensure the execution of Office Depot selling techniques and sales training.
   • Assist in training and developing associates to foster a sales-focused environment.
   • Deliver exceptional customer service and product expertise.
2. Operational Efficiency:
   • Process merchandise accurately, adhering to procedures and visual standards.
   • Identify and implement process improvements to reduce waste and inefficiencies.
   • Support the General Manager in coaching associates for performance improvement.
   • Contribute to increasing sales and profitability through various initiatives.
3. Leadership and Team Development:
   • Guide and train store associates, including Print Services staff.
   • Conduct training on the business model and service offerings.
   • Observe, coach, and provide feedback to enhance proficiency and build trust.
   • Exercise independent judgment on performance assessments and certifications.
4. External Key Carrier Responsibilities:
   • Ensure safety and security during manager absences.
   • Perform opening and closing duties, including alarm system management and cash handling.
   • Maintain loss prevention compliance.
   • Fulfill External Key Carrier duties as assigned.

Education and Experience

• High School diploma or equivalent; Bachelors preferred.
• Experience in Business, Marketing, Retail, or related fields.
• 1-3 years of related experience; retail, sales, or supervisory experience preferred.
• Basic computer skills and familiarity with logistics and freight.
• Strong selling skills and leadership abilities.
• Excellent communication skills.
• Ability to plan, prioritize, and execute instructions efficiently.
• Adaptability and results-driven mindset.
• Customer-focused, positive, engaging, and passionate about the brand.

Additional Information

The salary range is $22.72/hr to $29.50/hr, with benefits including a 401(k). The role offers growth opportunities. To apply, click the "Apply Now" button. The posting remains open for at least 3 days or until filled. We are an Equal Opportunity Employer and consider applicants with arrest and conviction records in accordance with local laws.