Retail Assistant Store Manager

DXL Group; San Jose (CA); On-site; Full time

Job summary

DXL Group seeks a Retail Assistant Store Manager passionate about customer service and team development. The role involves ensuring customer satisfaction, meeting sales goals, and mentoring a high-performing sales team in a thriving retail environment. Excellent career growth opportunities are available in a supportive team-oriented atmosphere.

Benefits

Quarterly bonuses for the entire team

Qualifications

• 1 year of experience in an Assistant Store Manager role.
• 2 years of experience in a supervisory role.
• Experience in a commission-oriented environment is a plus.

Responsibilities

• Ensure each guest feels welcomed and assist with their needs.
• Monitor customer service, inventory, and expense control.
• Provide ongoing coaching and training to the sales team.

Skills

Customer Service

Coaching

Sales

Education

High school diploma or equivalent

College degree

Job description

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DXL Group, the largest specialty retailer of men's Big +Tall apparel, is looking for a Retail Assistant Store Manager who is committed to building long term relationships with our guests by providing an experience that is unmatched by other retailers. #FitForYou

WHAT MAKES US DIFFERENT?

• We are committed to developing our people in order to promote from within
• We are located in free-standing stores, not in malls, and close at 7pm!
• ENTIRE team is eligible for quarterly bonuses
  
  

WHAT'S IT ALL ABOUT?

Responsibilities

We are looking for a self-driven and results-oriented Retail Assistant Store Manager who is passionate about customer service and coaching team members to achieve their goals within a fast-paced environment. Key responsibilities include:

• Ensure each guest feels welcomed by spending quality time, asking questions in order to learn about his/her needs, preferences and lifestyle
• Assist Store Manager by ensuring the store meets sales plans, while monitoring customer service, inventory, expense control, and risk management
• Serve as a product knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing
• Assist with building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures
  
  

ARE YOU A FIT?

Specific Qualifications For This Role Include

• High school diploma or equivalent; college degree, a plus
• 1 years of experience in an Assistant Store Manager role
• 2 years of experience in a supervisory role
• Previous involvement working in a commission oriented environment, a plus
• Willingness to travel to neighboring store locations
• Ability to lift up to 10 lbs. and move up to 50 lbs.
  
  

The hourly rate for this position is $15.40 - $18.80 per hour plus a commission rate between 1.5% and 6% based on personal sales volume. Associates are also eligible for a quarterly bonus based on store sales.

APPLY NOW AND DISCOVER WHY DXL IS FIT FOR YOU!

DXL is committed to Diversity, Equity, and Inclusion. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail

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