Retail Assistant Store Manager

PUMA North America, Inc.; Orlando (FL); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a dynamic team in a vibrant retail environment where your leadership skills will shine! This role focuses on providing exceptional customer service while achieving sales and profitability goals. You'll assist in developing a high-performing team and ensure the store operates smoothly. With opportunities for training and growth, this position is perfect for someone passionate about retail and customer engagement. If you're ready to inspire others and contribute to a thriving store, this is the opportunity for you!

Qualifications

• 2-4 years of management experience in a retail environment.
• Strong team player with excellent communication skills.

Responsibilities

• Ensure high standards of customer experience in the store.
• Assist with recruiting, training, and developing employees.
• Manage payroll control and scheduling.

Skills

Management Experience

Customer Service

Sales Goals Achievement

Communication Skills

Basic Computer Skills

Tools

MS Office

Job description

YOUR MISSION

• Provide consistently high standards of customer experience within the Store in accordance with PUMA's Brand Values and service standards.
• Ensure the Store consistently achieves or exceeds sales, KPIs, and profitability goals through effective planning, expense control, and sales and service.
• Assist the Store Manager with recruiting, training, developing, and succession planning for high-performing, results-driven Employees.
• Manage payroll control and service-driven scheduling to maintain a profitable location while providing excellent customer service.
• Act as Store Manager in the absence of the Store Manager.
• Manage Loss Prevention education and awareness programs.
• Comply with all Policies & Procedures, operational core competencies, and key accountabilities.
• Maintain a safe, healthy, and compliant working and shopping environment.
• Attend off-site training and meetings as required; travel may be necessary.
• Work non-traditional hours, including weekends, evenings, holidays; overtime may be required.

YOUR TALENT

• 2-4 years of management experience in a customer service-oriented retail environment, preferably apparel/footwear.
• Proven ability to exceed sales goals and reason through complex issues; capable of presenting to large groups.
• Strong team player with excellent communication skills.
• Quick learner with basic computer skills, including MS Office.
• Ability to lift/carry, push/pull up to 30 pounds regularly.

SPEED & SPIRIT embodies our values: BE DRIVEN, BE VIBRANT, BE TOGETHER, and BE YOU, inspiring performance, team spirit, and individual talent. Applying is easy: click APPLY ONLINE and follow the steps to upload your application.

PUMA is an Equal Employment Opportunity (EEO) employer. We prohibit discrimination and harassment of any kind and provide equal opportunities regardless of race, color, religion, sex, national origin, age, disability, veteran status, or other protected characteristics. For more information, contact us at: [e-mail].