Retail Assistant Store Manager

The ODP Corporation; Napa (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player seeks a Retail Assistant Store Manager to drive sales and foster a customer-centric environment. In this pivotal role, you will enhance store performance through operational efficiency and team development while ensuring exceptional customer service. Your leadership will inspire associates, creating memorable shopping experiences aligned with core values. This is a fantastic opportunity to join a dynamic team and contribute to the success of a leading provider in the retail sector, offering competitive pay and growth opportunities.

Benefits

401(k)

Competitive Salary

Growth Opportunities

Benefits Package

Qualifications

• 1-3 years of relevant retail or supervisory experience.
• Ability to plan, prioritize, and execute instructions.

Responsibilities

• Drive sales and enhance customer satisfaction.
• Lead and develop store associates through training.

Skills

Sales Excellence

Customer Service

Leadership

Operational Efficiency

Communication Skills

Education

High School Diploma

Bachelor's Degree (Preferred)

Tools

Basic Computer Skills

Job description

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Overview

The Retail Assistant Store Manager at Office Depot, Inc. plays a pivotal role in driving total sales and service growth within our stores. Your enthusiasm and expertise will help us create and nurture a vibrant sales culture, enhance our store's visual and merchandising standards, freight and logistics activities, and prioritize customer satisfaction. The Assistant Manager will lead a customer-centric environment, engage with the local community, and foster a positive culture aligned with the Office Depot 5C values of Customer, Commitment, Change, Caring, and Creativity. This role is considered a “Key Carrier” and a leader on duty, requiring a flexible schedule including evenings, weekends, and holidays. Full-Time Assistant Managers must also perform External Key Carrier responsibilities, including opening and closing the store.

We believe that the Assistant Store Manager is essential in driving store success through inspiring sales and delivering exceptional service. The ideal candidate should be passionate about sales, operational excellence, and team development.

The position may require periodic background checks conducted by a third-party.

Primary Responsibilities

1. Sales and Service Excellence:
   1. Partner with management to create memorable customer experiences and ensure satisfaction.
   2. Implement Office Depot selling techniques and sales training.
   3. Support a sales-focused environment through associate training and development.
   4. Deliver exceptional customer service and product expertise.
2. Operational Efficiency:
   1. Process merchandise accurately, adhering to procedures and visual standards.
   2. Identify and implement process improvements to reduce waste and inefficiencies.
   3. Assist the General Manager with coaching and performance management.
   4. Contribute to sales and profitability initiatives.
3. Leadership and Team Development:
   1. Provide guidance and training to store associates, including Print Services.
   2. Conduct training on the business model and service offerings.
   3. Observe, coach, and give feedback to enhance proficiency and build trust.
   4. Assess store associates' performance and competencies.
4. External Key Carrier Responsibilities:
   1. Ensure safety and security during manager absences.
   2. Perform opening and closing duties, including alarm system management and cash handling.
   3. Maintain loss prevention compliance.
   4. Fulfill External Key Carrier duties.

Education and Experience

• High School diploma or equivalent; Bachelors preferred.
• Related fields: Business, Marketing, Retail.
• 1-3 years of relevant experience; retail, sales, supervisory experience preferred.
• Basic computer skills and logistics experience.
• Advanced selling skills and leadership ability.
• Excellent communication skills.
• Ability to plan, prioritize, and execute instructions.
• Adaptability and results-driven mindset.
• Customer-focused, positive, and action-oriented.

About The ODP Corporation

Leading provider of products and services via an integrated B2B platform and omnichannel presence, including supply chain, sales, and retail stores.

Disclaimer

Responsibilities are not exhaustive; other duties may be assigned.

Pay, Benefits & Schedule

Hourly range: $20.65 - $35.11. Offers competitive salary, benefits, 401(k), and growth opportunities. Apply now!

How to Apply

Click the Apply Now button, follow instructions, and submit your application.

Application Deadline

Open for at least 3 days or until filled.

Equal Opportunity

Committed to providing equal employment opportunities without discrimination.