Retail Assistant Store Manager

Ollie's Bargain Outlet, Inc.; MIDDLETOWN (OH); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an Assistant Team Leader to drive the success of its front-end operations. This role involves leading a passionate retail sales team and ensuring exceptional customer experiences while managing payroll, expenses, and associate productivity. The ideal candidate will demonstrate strong leadership skills, a commitment to service excellence, and the ability to foster a positive work environment. Join a company that values growth and teamwork, and enjoy a range of benefits including health coverage from day two, a generous 401K match, and an employee discount. If you thrive in a dynamic retail environment and are ready to make a difference, this opportunity is for you!

Benefits

Medical, Dental, Vision, and RX coverage

401K with generous company match

20% associate discount

Voluntary benefits available

Qualifications

• 1-2 years of retail management experience required.
• Must have a valid Driver’s license.

Responsibilities

• Assist Store Team Leader with payroll budgets and expenses.
• Ensure store standards and company programs meet operational expectations.
• Provide exceptional Associate and Customer service experiences.

Skills

Retail Management

Customer Service

Team Leadership

Budget Management

Education

High School Diploma or Equivalent

Job description

Join our team and live the Ollie-tude!: (Ollie’s Core Values)

• BE A TEAM PLAYER - Associates are expected to be supportive and work together.
• BE CARING - How do I treat others with courtesy, dignity, and respect?
• BE VALUE OBSESSED - Live the “good stuff cheap” mindset.
• BE COMMITTED - Operate with grit, passion, tenacity, and action.
• BE GROWING - How do we get better every day?
• BE REAL - Associates should be honest, transparent, genuine, trustworthy, and sincere.

Benefits:

• Medical, Dental, Vision, and RX coverage begins Day 2 of employment.
• 401K, generous company match with immediate vesting.
• Strong field sales career growth & talent development culture for top performers.
• 20% associate discount on all Ollie’s purchases.
• Vast array of voluntary benefits.

The Assistant Team Leader provides leadership for the successful operation of the entire front-end of the store. Ollie’s ATL helps lead a retail sales team that’s passionate about selling merchandise and ensures a good customer experience. Responsibilities include Associate development, customer service, asset protection, and store maintenance.

Primary Responsibilities:

• Assist the Store Team Leader with managing payroll budgets, expenses, store banking, shrink reduction, and the timely completion of related reports to ensure financial and operational goals are met.
• Demonstrates Ollie’s “Yes I Care, Yes I Can” behaviors in providing exceptional Associate and Customer service experiences; makes sure all company standards are consistently demonstrated in every Associate and Customer interaction.
• Ensure that store standards and company programs meet all operational expectations.
• Ensure that the front-end, entrance, and exterior of the building are maintained properly.
• Ensure that all Associates are provided daily tasks and are being productive.
• Perform all Team Leader functions to open and close the store when needed.
• Assist with maintaining the proper hiring, recruiting, interviewing, selection, and onboarding of candidates to ensure the staffing needs of the store are continually met.
• Complete any additional responsibilities and/or duties as assigned.

Qualifications:

• High School diploma or equivalent required.
• Minimum of 1-2 years’ retail management experience with a mid to large size retailer.
• Schedule flexibility to work evenings, weekends, holiday seasonal on a regular basis.
• Must have a valid Driver’s license.

Physical Requirements:

• Ability to lift and carry up to 50 pounds.
• Ability to push and pull up to 35 pounds.
• Ability to stand for extended periods and work in a safe manner.

Ollie’s is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, sexual orientation and identity, national origin, age, veteran’s status, disability, or any other legally protected status.