Retail Assistant Store Manager

Office Depot; Marietta (GA); On-site; Full time

Job summary

A leading company is seeking a Retail Assistant Store Manager to drive sales and service growth. This role involves leading a customer-centric environment, enhancing operational efficiency, and developing team members. Candidates should possess strong selling skills and leadership abilities, with a focus on customer satisfaction. Flexibility for various shifts is required.

Benefits

401(k)

Qualifications

• 1-3 years of relevant experience in retail, sales, or supervisory roles.
• Basic computer skills and experience with logistics and freight.

Responsibilities

• Partner with management to deliver memorable customer experiences.
• Provide guidance and ongoing training to store associates.
• Ensure safety and security during manager absences.

Skills

Customer Service

Sales

Leadership

Communication

Adaptability

Education

High School diploma

Bachelor’s degree

Job description

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Overview

The Retail Assistant Store Manager at Office Depot, Inc. plays a pivotal role in driving total sales and service growth within our stores. Your enthusiasm and expertise will help create a vibrant sales culture, enhance visual and merchandising standards, manage freight and logistics, and prioritize customer satisfaction. The Assistant Manager will lead a customer-centric environment, engage with the community, and foster a positive culture aligned with Office Depot's 5C values: Customer, Commitment, Change, Caring, and Creativity. This role is considered a "Key Carrier" and a leader on duty, requiring flexibility to work evenings, weekends, and holidays, including opening and closing responsibilities.

Primary Responsibilities

1. Sales and Service Excellence:
   1. Partner with management to deliver memorable customer experiences and satisfaction.
   2. Implement Office Depot sales techniques and training.
   3. Assist in training and developing associates to foster a sales-focused environment.
   4. Model exceptional customer service and product expertise.
2. Operational Efficiency:
   1. Process merchandise accurately, adhering to standards and deadlines.
   2. Identify and implement process improvements to reduce waste and inefficiencies.
   3. Support the General Manager in coaching associates for performance improvement.
   4. Contribute to increasing sales and profitability through various initiatives.
3. Leadership and Team Development:
   1. Provide guidance and ongoing training to store associates.
   2. Conduct training on the business model and service offerings.
   3. Observe, coach, and give feedback to build trust and loyalty.
   4. Assess store associates' performance and competencies.
   5. Perform other duties as needed.
4. External Key Carrier Responsibilities:
   1. Ensure safety and security during manager absences.
   2. Handle opening and closing tasks, including alarm activation/deactivation and cash handling.
   3. Maintain loss prevention compliance.
   4. Fulfill external key carrier duties.

Education and Experience

• High School diploma or equivalent; Bachelor’s preferred.
• Background in Business, Marketing, Retail, or related fields.
• 1-3 years of relevant experience; retail, sales, supervisory preferred.
• Basic computer skills and experience with logistics and freight.
• Strong selling skills and leadership ability.
• Excellent communication skills.
• Ability to plan, prioritize, and execute instructions efficiently.
• Adaptability and a customer-focused attitude.

Additional Information

The role offers a salary range of $17.85 to $23.17, with benefits including a 401(k). The position requires a comprehensive background check and flexibility to work various shifts. To apply, click the "Apply Now" button and follow the instructions. The position remains open for at least 3 days or until filled. The company is an Equal Opportunity Employer and considers applicants with arrest and conviction records.