Retail Assistant Store Manager

The ODP Corporation; Atlanta (GA); On-site; Full time

Job summary

A leading company is seeking a Retail Assistant Store Manager to drive sales and service growth. The role involves leading a customer-centric environment, training staff, and ensuring operational efficiency. Candidates should have strong leadership and communication skills, with a focus on customer satisfaction. The position requires flexibility in scheduling and the ability to perform key carrier responsibilities.

Benefits

401(k)

Growth opportunities

Qualifications

• 1-3 years of relevant experience; retail or supervisory preferred.
• Strong selling skills and leadership ability.

Responsibilities

• Deliver memorable customer experiences and satisfaction.
• Process merchandise accurately and identify process improvements.
• Provide guidance and ongoing training to store staff.

Skills

Customer-focused

Leadership

Communication

Sales

Education

High School diploma or equivalent

Bachelor's preferred

Related fields: Business, Marketing, Retail

Tools

Basic computer skills

Job description

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Overview

The Retail Assistant Store Manager at Office Depot, Inc. plays a pivotal role in driving total sales and service growth within our stores. Your enthusiasm and expertise will help us create and nurture a vibrant sales culture, enhance our store's visual and merchandising standards, freight, and logistics activities, and prioritize customer satisfaction. The Assistant Manager will lead a customer-centric environment, engage with the local community, and foster a positive culture aligned with the Office Depot 5C values of Customer, Commitment, Change, Caring, and Creativity. The Retail Assistant Store Manager will be a “Key Carrier” and considered a leader on duty. All Retail Assistant Store Managers must be able to work a flexible schedule, including evenings, weekends, and holidays. Full-Time Assistant Managers must perform External Key Carrier responsibilities such as opening and closing the store.

Primary Responsibilities

1. Sales and Service Excellence
   1. Partner with management to deliver memorable customer experiences and satisfaction.
   2. Implement Office Depot sales techniques and training.
   3. Assist in training and developing associates to foster a sales-focused environment.
   4. Model excellent customer service and product knowledge.
2. Operational Efficiency
   1. Process merchandise accurately, adhering to procedures and standards.
   2. Identify and implement process improvements to reduce waste and inefficiencies.
   3. Support the General Manager in coaching staff for performance improvement.
   4. Contribute to sales and profitability growth through various initiatives.
3. Leadership and Team Development
   1. Provide guidance and ongoing training to store staff.
   2. Conduct training on the business model and service offerings.
   3. Observe, coach, and give feedback to enhance team skills and loyalty.
   4. Assess store staff performance and competencies independently.
   5. Perform other duties as needed.
4. External Key Carrier Responsibilities
   1. Ensure safety and security during manager absences.
   2. Handle opening/closing duties, including alarm, cash, and store balance.
   3. Maintain loss prevention compliance.
   4. Fulfill External Key Carrier duties.

Education And Experience

• High School diploma or equivalent; Bachelor's preferred.
• Related fields: Business, Marketing, Retail.
• 1-3 years of relevant experience; retail or supervisory preferred.
• Basic computer skills and experience with logistics and freight.
• Strong selling skills and leadership ability.
• Excellent communication skills.
• Ability to plan, prioritize, and execute instructions efficiently.
• Adaptability and results-driven mindset.
• Customer-focused, positive, action-oriented, passionate about the brand.

About The ODP Corporation

Leading provider of products and services through an integrated B2B platform and omnichannel presence, including supply chain, sales, online, and retail stores. Comprising Office Depot, LLC; ODP Business Solutions, LLC; and Veyer, LLC.

Disclaimer

Descriptions are general; other duties may be assigned.

Pay, Benefits & Work Schedule

Salary range: $13.12 to $20.01, complying with local minimum wages. Benefits include 401(k) and growth opportunities. To apply, click "Apply Now" and follow the instructions.

Application Deadline

Open for at least 3 days or until filled.

Equal Employment Opportunity

Committed to equal opportunity employment without discrimination based on protected characteristics.