Retail Assistant Store Manager

DXL Group; Holyoke (MA); On-site; USD 40,000 - 55,000; Full time

Job summary

DXL Group is seeking a Retail Assistant Store Manager who excels in customer service and team coaching within a fast-paced retail environment. Responsibilities include ensuring customer satisfaction, meeting sales goals, and training team members. This role offers a unique opportunity to develop within the organization, fostering long-term customer relationships and team engagement.

Benefits

Quarterly bonuses

Development and promotion from within

Qualifications

• 1 year of experience in an Assistant Store Manager role.
• 2 years of experience in a supervisory role.
• Previous involvement in commission-oriented environments preferred.

Responsibilities

• Ensure each guest feels welcomed and learn about their needs.
• Assist Store Manager in meeting sales plans and monitoring customer service.
• Build a superior customer-focused sales team with ongoing coaching.

Skills

Customer service

Coaching

Sales

Inventory control

Education

High school diploma or equivalent

College degree

Job description

DXL Group, the largest specialty retailer of men's Big +Tall apparel, is looking for a Retail Assistant Store Manager who is committed to building long term relationships with our guests by providing an experience that is unmatched by other retailers. #FitForYou


WHAT MAKES US DIFFERENT?

• We are committed to developing our people in order to promote from within
• We are located in free-standing stores, not in malls, and close at 7pm!
• ENTIRE team is eligible for quarterly bonuses

WHAT'S IT ALL ABOUT?
We are looking for a self-driven and results-oriented Retail Assistant Store Manager who is passionate about customer service and coaching team members to achieve their goals within a fast-paced environment. Key responsibilities include:

• Ensure each guest feels welcomed by spending quality time, asking questions in order to learn about his/her needs, preferences and lifestyle
• Assist Store Manager by ensuring the store meets sales plans, while monitoring customer service, inventory, expense control, and risk management
• Serve as a product knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing
• Assist with building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures

ARE YOU A FIT?
Specific qualifications for this role include:

• High school diploma or equivalent; college degree, a plus
• 1 years of experience in an Assistant Store Manager role
• 2 years of experience in a supervisory role
• Previous involvement working in a commission oriented environment, a plus
• Willingness to travel to neighboring store locations
• Ability to lift up to 10 lbs. and move up to 50 lbs.

APPLY NOW AND DISCOVER WHY DXL IS FIT FOR YOU!

DXL is committed to Diversity, Equity, and Inclusion. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.