Retail Assistant Store Manager

Russell Stover Chocolates, LLC; Hamburg (Berks County); On-site; USD 46,000 - 61,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life insurance

401(k) with company match

Employee discounts

Flexible schedule (evenings & weekends

Job summary

Russell Stover Chocolates is seeking a dedicated Retail Store Manager to lead a team at our Berks County location. You will supervise staff, hire associates, coach performance, and drive sales while controlling costs and inventory.

You’ll merchandize, stock merchandise, and support in-house production of confection items with a strong service focus. The role requires at least 3 years in retail management, plus comfort with MS Word/Excel and email tools.

Qualifications

• 3 years of prior retail management experience.
• Customer service and selling experience.
• Experience using Microsoft Word and Excel.
• Experience using an email service.
• Ability to frequently lift up to 50 lbs and stand for long periods.

Responsibilities

• Supervising, leading, and motivating employees.
• Recruit and hire quality associates.
• Provide first rate coaching and training.
• Meeting sales and profit goals.
• Controlling expenses and inventory.
• Displaying strong merchandising techniques.
• Unloading, receiving, and stocking merchandise.
• Preparing and supervising in-house production of confection items.
• Displaying an excellent customer service driven attitude.
• Performing back office duties using a PC.

Skills

Retail management

Customer service

Sales experience

Microsoft Word

Microsoft Excel

Email service

Education

High school diploma or GED

Tools

Word processing

Spreadsheet software

Job description

At Russell Stover, not only do we love chocolate, but we love our jobs! Every day we go to work exhibiting our values of excellence, innovation, entrepreneurship, responsibility, and collaboration. Working at Russell Stover you’ll be part of the leading manufacturer of boxed, seasonal, and sugar-free chocolates. For over 100 years, Russell Stover Chocolates, Whitman’s, and Pangburn’s have been crafted with the finest ingredients to bring happiness to generations. Today, we produce over 55 million pounds of chocolate annually, and our legacy brands can be found in 13 company-owned stores and over 9,000 wholesale accounts. Join our team and let’s continue making chocolate lovers happy!

A day in the life…

What you will be doing…

• Supervising, leading, and motivating employees
• Recruit and hire quality associates
• Provide first rate coaching and training
• Meeting sales and profit goals
• Controlling expenses and inventory
• Displaying strong merchandising techniques
• Unloading, receive, and stock merchandise
• Preparing and supervising the regular in-house production of a variety of confection items made locally in our candy kitchen
• Displaying an excellent customer service driven attitude.
• Performing back office duties using a PC

Do you have what it takes?

(Basic Qualifications)

• 3 years of prior retail management experience
• Customer service and selling experience
• Experience using Microsoft Word and Excel
• Experience using an email service
• Ability to frequently lift up to 5 lbs. with the ability to lift up to 50 lbs.
• Ability to constantly stand, bend, reach and work with your hands

Do you stand above the rest?

(Preferred Qualifications)

• High school diploma or GED
• Strong leadership and team management skills
• Able to manage multiple priorities at once
• Exhibit strong problem solving skills
• Communicate clearly and effectively with customers, coworkers and others with the organization
• Desire to be part of a performance-driven team

Additional Details

• Must be willing to work a flexible schedule including evenings and weekends
• We offer an attractive wage and benefits package including medical, dental, vision, life insurance, 401k plan with generous Company match and product discounts

At Russell Stover Chocolates, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. Russell Stover Chocolates is proud to be an equal-opportunity workplace.

We provide equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law.

Employment by Russell Stover Chocolates is contingent upon I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification, and satisfactory reference and background checks.

Make Happy. Work Happy.