Retail Assistant Store Manager

PUMA North America, Inc.; Eagan (MN); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in the apparel industry is seeking a Store Manager to deliver exceptional customer service and meet sales goals. This role involves team management, operational oversight, and ensuring compliance with company policies. The ideal candidate will have management experience in retail and strong communication skills.

Benefits

Bonus opportunities

Benefits for full-time employees

Qualifications

• 2 - 4 years of management experience in a retail environment.
• Proven ability to exceed sales goals.
• Strong communication skills.

Responsibilities

• Ensure high standards of customer experience.
• Assist with recruitment and training.
• Manage payroll and scheduling.

Skills

Customer service

Sales management

Team player

Communication

Tools

MS Office

Job description

YOUR MISSION

1. Provide consistently high standards of customer experience within the Store in accordance with PUMA's Brand Values and service standards.
2. Ensure the Store consistently achieves or exceeds sales, KPIs, and profitability goals through effective planning, expense control, sales, and service.
3. Assist the Store Manager with recruitment, training, development, and succession planning for high-performing, results-driven employees.
4. Manage payroll control and service-driven scheduling to maintain profitability while providing excellent customer service.
5. Act as Store Manager in their absence.
6. Manage and monitor Loss Prevention education and awareness programs.
7. Comply with all Policies & Procedures, operational core competencies, and key accountabilities.
8. Maintain a safe, healthy, and compliant working and shopping environment.
9. Attend off-site training and meetings as required; travel may be necessary.
10. Work non-traditional hours, including weekends, evenings, and holidays; overtime may be required.

YOUR TALENT

1. 2 - 4 years of management experience in a customer service-oriented retail environment, preferably apparel/footwear.
2. Proven ability to exceed sales goals, reason through complex issues, and present information to large groups.
3. Strong team player with excellent communication skills.
4. Quick learner with basic computer skills, including MS Office.
5. Ability to lift/carry, push/pull up to 30 pounds regularly.

The base pay for this position is $25-$28 per hour, plus bonus and benefits.

(Benefit Summary for Full-Time employees)

Pay may vary depending on knowledge, skills, and experience related to the job.

OUR VALUES

SPEED & SPIRIT define our candidates, inspired by values to BE DRIVEN, BE VIBRANT, BE TOGETHER, and BE YOU, showcasing individual talent and experience. Applying for a job at PUMA is simple: click APPLY ONLINE and follow the steps to upload your application.

PUMA is an Equal Employment Opportunity (EEO) employer. We prohibit discrimination and harassment of any kind and provide equal employment opportunities regardless of race, color, religion, sex, national origin, age, gender, disability, veteran status, or any other protected characteristic. For more information, contact us at: [e-mail]