Retail Assistant Store Manager

New Balance; BLOOMINGTON (MN); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Retail Assistant Store Manager to enhance customer satisfaction and drive sales. This role involves supporting the Store Manager in achieving operational goals while fostering a positive team culture. Ideal candidates will have retail experience, strong leadership skills, and a commitment to customer service. Join a company that values integrity and teamwork, offering a comprehensive benefits package and opportunities for personal and professional growth. If you are passionate about retail and want to make a difference in your community, this position is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401K

Tuition Reimbursement

Student Loan Support

Lifestyle Reimbursements

Parental Leave

Mentorship Programs

Paid Holidays

Qualifications

• 2 years of retail experience required.
• Proficiency with POS systems and Microsoft Office is essential.

Responsibilities

• Support sales goals and operational duties of the Store Manager.
• Coach and develop staff to ensure success.

Skills

Retail Experience

Leadership Skills

Customer Service

Microsoft Office Proficiency

POS Systems

Education

Bachelor's Degree in Business Administration

Tools

POS Systems

Microsoft Office

Job description

Join to apply for the Retail Assistant Store Manager role at New Balance

Get AI-powered advice on this job and more exclusive features.

Who We Are:

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

Job Mission

The role of a Retail Assistant Store Manager is to support the sales goals and operational duties of the Store Manager. They also help hire, train, and develop staff while cultivating a culture that reflects the core values of New Balance (integrity, teamwork, and total customer satisfaction). In the absence of the Store Manager, the ASM steps into their shoes and runs the store.

Major Accountabilities

• Create and maintain a "Total Customer Satisfaction" culture
• Help your Store Manager hit financial marks and operational objectives
• Collaborate with Store Manager and District Manager to execute strategic sales plans
• Be a leader! Coach and develop your staff; their success = your success
• Help coordinate volunteer opportunities to build our brand within the communities we serve
• Assist with processing payroll and writing schedules for store associates
• Step up to lead the team when Store Manager is unavailable

Requirements for Success

• Must be 18 years of age or older.
• 2 years’ retail experience (some stores in higher volume areas may require more)
• B.A. in Business Administration or related field preferred
• Proficiency with POS systems and Microsoft Office
• Knowledge of retail operations such as sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention
• Demonstrated ability to lead and be part of a team
• Willingness to work a flexible schedule to meet the demands of a thriving retail business, which may entail working on weekends and holidays
• Ability to lift 4 lbs. constantly; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; frequently climb and descend stairs (depending on location)

Benefits & Additional Information

Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive benefits package including medical, dental, vision, life insurance, 401K, and more. We also offer perks like online learning, tuition reimbursement, student loan support, mentorship programs, lifestyle reimbursements, vacations, holidays, and parental leave.

Equal Opportunity Employer: We provide equal employment opportunities to all current and prospective associates without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, or veteran status.